I still think WhatsApp has a security problem

in eff, privacy, security
January 18th, 2017

Last week The Guardian ran a story that claimed a backdoor was embedded in Facebook’s WhatsApp messaging service. Bloggers went nuts as we do when it looks like there’s some nefarious code lurking in a popular application, and of course Facebook is a favorite target of everybody. I tweeted my disdain for WhatsApp moments after reading the article, pointing out that when it comes to secure communication, closed-source code just doesn’t cut it.

Today Joseph Bonneau and Erica Portnoy over at EFF posted a very good analysis of what WhatsApp is actually doing in this case. It turns out that the purported back door is really a design decision by the WhatsApp team; they are choosing reliability over security. The quick explanation is that if a WhatsApp user changes his or her encryption key, the app will, behind the scenes, re-encrypt a pending message with the new key in order to make sure it is delivered. The intent is to not drop any messages.

Unfortunately, by choosing reliability (no dropped messages), WhatsApp has opened up a fairly large hole in which a malicious third party could spoof a key change and retrieve messages intended for someone else.

EFF’s article does a very good job of explaining the risk, but I think it fails to drive home the point that this behavior makes WhatsApp completely unusable for anyone who is depending on secrecy. You won’t know that your communication has been compromised until it’s already happened.

Signal, the app that WhatsApp is built on, uses a different, secure behavior that will drop the message if a key change is detected.

Casual users of WhatsApp won’t care one way or another about this. However, Facebook is promoting the security of WhatsApp and implying that it is as strong as Signal when it in fact isn’t. To me this is worse than having no security at all…in that case you at least know exactly what you are getting. It says to me that Facebook’s management team doesn’t really care about security in WhatsApp and are just using end-to-end encryption as a marketing tool.

Signal has its own problems, but it is the most reliable internet-connected messaging app in popular use right now. I only hope that Facebook’s decision to choose convenience over security doesn’t get someone hurt.

Post Your Comment