This webinar will explore historically relevant, disruptive events and the people who endured them, revealing personal attributes and team dynamics. The instructor will suggest anger management and de-escalation tactics to consider, as colleagues and clients continue to experience high levels of frustration and stress. The webinar will identify risk factors for burn-out that occur in teams in relentlessly challenging circumstances. Applying Nursing principles and providing examples to right-size one’s perspective, the webinar will help fight burnout, and help public health professionals remain true to the purpose of the profession.

Learning Objectives

After completing this recording, you will be able to

• Recognize the origins of anger and disruptive behavior among colleagues and clients
• Identify risk factors for burn-out within yourself and your team
• Articulate potential consequences and resolutions for unchecked stress
• Create a personal and/or team-oriented care plan to improve staff fulfillment