Webinar: Where Persuasion Fits in Health Conversations: Influencing Clients and Communities

Join our three part series on Communications!

On Tuesday, April 2, 2018, 12:00 – 1:00pm, our first webinar covers the basics of persuasion in health discussions.


How can you persuade clients and community groups about a health behavior or concept?

Learn from instructor, Katherine Galasso, MS, CIF and Member of the International Motivational Interviewing Network of Trainers, (MINT)

By the end of the webinar participants will be able to:

  • Name two communication mistakes to avoid when talking with clients or communities about behavior change.
  • Identify two methods to apply to a health conversation to create a meaningful experience for the client or community.
  • Differentiate between ineffective and effective persuasion strategies in health discussions.

Katherine’s experience in developing professional communication programs has helped clients improve relationships with patients, staff, family and friends. In creating programs for private, health care, community and public health organizations, she creates a learning experience that shapes awareness and develops skills. Organizations look to Katherine to help manage change, facilitate meaningful conversations, advance business initiatives, and improve quality. By working directly with the nurses, physicians, care management staff, and behavioral health professionals she focuses on facilitating conversations that support their patient’ best health.

Katherine earned a Masters Degree from Emmanuel College and a BS in Speech, Communications and Business Organization from Emerson College. She is a certified Instructor/Facilitator and Master Trainer and a member of the international Motivational Interviewing Network of Training (MINT).



The series of three Webinars will provide a progressive look at the art of persuasion in a health conversation. As individuals, we form habits of communication and methods to attempt to influence others. The exploration will include examining beliefs and interpretations of information that impact how we communicate with our patients about their health. It becomes a challenge when evidence-based information is not convincing. This series will look at methods to navigate through emerging and competing influences that impact how patients send and receive information. By engaging others in meaningful conversations about their health we have a chance to influence.Â


This is the first of three webinars in a series:

  • Webinar 1: Where Persuasion Fits in Health Conversations: Influencing Clients and Communities
  • Webinar 2: Where Persuasion Fits in Health Conversations: Communicating to Different Personality Styles
  • Webinar 3: Where Persuasion Fits in Health Conversations: Personal Presence When Making the Case for a Program