Three DSLab articles accepted for DSI conference presentations

DSLab researchers had three papers accepted for presentation at the 2021 Decision Sciences Institute conference, to be held virtually in November 2021.  The three papers are:

  1. Post-Pandemic Business Continuity Planning for Biotechnology & Pharmaceutical Startups: Analysis & Recommendations (researchers Caroline Tan, Queena Ma, Fibby Zang, and Evan Yin).
  2. Queue Modeling for Decision Support at a Henkel Call Center (researchers Yuzhen Liang, Dave Cadreact, and Bella Zhang, with Henkel Corporation collaborator Ally Malaspina).
  3. Knee Optimization for Queuing Systems: A Customized Approach (researcher Danqi Lu).

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