IDENTIFYING Solutions to Conflict

It is perhaps unrealistic to expect that relationships remain harmonious all the time. Occasional disconnections and disagreements can help a family grow and move forward (Divecha, 2020).

In this section, we will examine areas of potential conflict that sometimes arise in behavioral health partnerships. We will also practice strategies for resolving conflict that promote person-centered individual and family engagement, partnership, and progress toward health goals. Being prepared to identify and respond to conflict within your practice is critical as:

1. It is a reality that all partnerships face conflict, dissonance, and differences, and
2. When we are prepared to effectively communicate about (rather than avoid) conflict, we increase the likelihood of cultivating trust, strengthening the partnership, and improving behavioral health outcomes.

This lesson facilitates practice:

1. Identifying typical sources of conflict in partnerships,
2. Describing, recognizing, and emphasizing commonalities as part of resolving conflict,
3. Recognizing and naming differences as part of resolving conflict, and
4. Describing and applying the practice of negotiating attractive options as part of conflict resolution.

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