{"id":5675,"date":"2026-02-03T11:13:22","date_gmt":"2026-02-03T16:13:22","guid":{"rendered":"https:\/\/sites.bu.edu\/sis-training\/?p=5675"},"modified":"2026-02-04T16:58:31","modified_gmt":"2026-02-04T21:58:31","slug":"staff-support-attendance-verification","status":"publish","type":"post","link":"https:\/\/sites.bu.edu\/sis-training\/staff-support-attendance-verification\/","title":{"rendered":"Staff Support for Attendance Verification"},"content":{"rendered":"<p>The Attendance Verification process confirms whether a student is currently \u201cin attendance\u201d at the University. This resource focuses on how administrative staff can support impacted students and faculty. <\/p>\n<p style=\"border-top: 10px solid #669999; text-align: right; margin-block-end: 0px;\"><a href=\"https:\/\/sites.bu.edu\/sis-training\/mybu-student-glossary\/\" rel=\"noopener noreferrer\" title=\"Glossary\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2025\/06\/Glossary-icon.png\" alt=\"Glossary Icon - Click here for MyBU Student Glossary.\" width=\"55px\" height=\"55px\" \/><\/a><\/p>\n<h4 style=\"margin-block-start: 0px;\">Introduction<\/h4>\n<p>For criteria considered when assigning students, written steps, and a visual workflow, please first review the <a href=\"https:\/\/sites.bu.edu\/sis-training\/attendance-verification-process\/\" >Attendance Verification Process Overview<\/a>.<\/p>\n<p>Refer to the following resources to understand the attendance verification activities that impacted students and faculty will encounter: <\/p>\n<ul>\n<li><a href=\"https:\/\/sites.bu.edu\/sis-training\/student-attendance-verification\/\">Student Verification Task<\/a>: if a student meets the criteria, they are assigned the Attendance Verification Agreement. <\/li>\n<li><a href=\"https:\/\/sites.bu.edu\/sis-training\/faculty-attendance-verification\/\">Faculty Verification<\/a>: if a student does NOT complete their verification task by the due date, faculty of the student\u2019s enrolled courses are prompted to respond to the student\u2019s attendance. <\/li>\n<\/ul>\n<p>After student and faculty verification stages, OUR and Department staff will work together to review and determine next steps. At that point in the process, OUR will engage the appropriate staff and more details on those activities will be shared at that time. OUR will email the final review process to the school\/college Registrar office representatives. <\/p>\n<p>If Department staff would like to monitor their student\u2019s attendance, there are methods to do this using the Service Indicator page and related queries.  <\/p>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">SERVICE INDICATOR<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p>The <strong>RAV- Attendance Verification Needed<\/strong> Service Indicator will be applied to students by OUR throughout attendance verification activities.  <\/p>\n<p>\u24d8 <strong>NOTE<\/strong>:\u202fThe RAV indicator is not visible to students. <\/p>\n<p>For comprehensive instructions on using and understanding Service Indicators, please refer to the <a href=\"https:\/\/sites.bu.edu\/sis-training\/service-indicators\/\">Service Indicators resource<\/a>. An abbreviated set of steps for the attendance verification process is below. <\/p>\n<ol>\n<li>To use the Service Indicator page to review details for a particular student, navigate in the left menu to <strong>Manage Service<\/strong> Indicators. <\/li>\n<li>Enter search criteria and select the student. <\/li>\n<li>Look for the RAV indicator; it will be listed with the Reason, Term, and Start Date.<\/li>\n<p><a href=\"\/sis-training\/files\/2026\/02\/staff-attendance-verification-1.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2026\/02\/staff-attendance-verification-1-636x160.png\" alt=\"RAV indicator in a student's Manage Service Indicators page, displaying Reason, Term, and Start Date.\" width=\"636\" height=\"160\" class=\"aligncenter size-medium wp-image-5685\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-1-636x160.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-1-1024x257.png 1024w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-1-768x193.png 768w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-1-1536x385.png 1536w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-1-1984x499.png 1984w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-1.png 1989w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/a><\/p>\n<li>Click the <strong>RAV<\/strong> code to view more details.<br \/>\n<a href=\"\/sis-training\/files\/2026\/02\/staff-attendance-verification-2.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2026\/02\/staff-attendance-verification-2-636x402.png\" alt=\"A more detailed view of a student's View Service Indicator page, accessed after clicking the RAV code.\" width=\"636\" height=\"402\" class=\"aligncenter size-medium wp-image-5686\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-2-636x402.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-2-1024x647.png 1024w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-2-768x485.png 768w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-2-1536x971.png 1536w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-2.png 1649w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/a><br \/>\nAs the verification process progresses, the reason associated to the RAV indicator could display, indicating the following: <\/p>\n<ul>\n<li>YES \u2013 Student is attending: initial value to help group students that need further analysis. <\/li>\n<li>UNV \u2013 Unverified: triggers the Student Attendance Verification Task. <\/li>\n<li>NO \u2013 Student not attending: applied at later points in the process as OUR and Department staff are reviewing. <\/li>\n<li>NAR \u2013 Not Attending Registrar: applied to students who will be withdrawn from the term. <\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">QUERIES<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><br \/>\nFor comprehensive instructions on understanding queries and using Query Viewer, please refer to the <a href=\"https:\/\/sites.bu.edu\/sis-training\/staff-queries\/\">Staff Queries resource<\/a>. Brief descriptions for queries that can help compile RAV Service Indicator data are below. <\/p>\n<ul>\n<li>BU_SR_SRVC_IND_DATA, Service indicator data by term <\/li>\n<li>BU_SR_SERVICE_IND_STDNT_LIST  <\/li>\n<li>BU_R0046D_SR_BY_COLLGE_LIST, Student List By Prog\/College <\/li>\n<\/ul>\n<h5>SERVICE INDICATOR DATA BY TERM<\/h5>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\"><strong>QUERY NAME<\/strong>: BU_SR_SRVC_IND_DATA, Service ind data by term <\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\"><strong>ABOUT<\/strong>: Lists students with a specific service indicator code along with indicator related data.<\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\"><strong>PROMPTS<\/strong>: **Institution, *Service Indicator Code, Service Ind Reason, *Term, Acad Prog or College, *Academic Program Status (Asterisks indicate required field)<\/p>\n<p style=\"margin-top:1rem\">Select <strong>RAV<\/strong> in the Service Indicator Code field. Enter other required fields and any other desired criteria.<\/p>\n<p><a href=\"\/sis-training\/files\/2026\/02\/staff-attendance-verification-3.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2026\/02\/staff-attendance-verification-3-636x523.png\" alt=\"A Service Indicator Query window, with RAV selected in the Service Indicator Code field and other blank fields for completion.\" width=\"318\" height=\"261\" class=\"aligncenter size-medium wp-image-5703\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-3-636x523.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-3-768x632.png 768w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-3.png 1000w\" sizes=\"(max-width: 318px) 100vw, 318px\" \/><\/a><\/p>\n<p><strong>DATA FIELDS DISPLAYED IN RESULTS<\/strong>:<\/p>\n<table width=\"100%\" border=\"1\">\n<tr>\n<td width=\"20%\">ID<\/td>\n<td width=\"20%\">Last Name<\/td>\n<td width=\"20%\">First Name<\/td>\n<td width=\"20%\">Middle Name<\/td>\n<td>BU Email<\/td>\n<\/tr>\n<tr>\n<td>Academic Career(s)<\/td>\n<td>Academic Program(s)<\/td>\n<td>Academic Plan(s)<\/td>\n<td>Admit Term(s)<\/td>\n<td>Program Status<\/td>\n<\/tr>\n<tr>\n<td>Service Indicator Cd<\/td>\n<td>Service Ind Cd Description<\/td>\n<td>Reason Code<\/td>\n<td>Reason Code Description<\/td>\n<td>Service Impact<\/td>\n<\/tr>\n<tr>\n<td>Service Impact Description<\/td>\n<td>Service Ind Active Term<\/td>\n<td>Service Indicator End Term<\/td>\n<td>Service Indicator Active Date<\/td>\n<td>Service Indicator End Date<\/td>\n<\/tr>\n<tr>\n<td>Service Indicator Date Time<\/td>\n<td>Placement Method<\/td>\n<td>Placed By (User ID)<\/td>\n<td>Placed By (Name)<\/td>\n<td>Service Indicator Date Time<\/td>\n<\/tr>\n<\/table>\n<p><a href=\"\/sis-training\/files\/2026\/02\/staff-attendance-verification-4.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2026\/02\/staff-attendance-verification-4-636x123.png\" alt=\"Results displayed in a completed Service Indicator Data query table.\" width=\"636\" height=\"123\" class=\"aligncenter size-medium wp-image-5706\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-4-636x123.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-4-1024x198.png 1024w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-4-768x148.png 768w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-4-1536x297.png 1536w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-4.png 1982w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/a><\/p>\n<h5>SERVICE INDICATOR STUDENT LIST<\/h5>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\"><strong>QUERY NAME<\/strong>: BU_SR_SERVICE_IND_STDNT_LIST  <\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\"><strong>ABOUT<\/strong>: List of all UIDs with a particular service indicator applied (not specific to term or program).<\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\"><strong>PROMPTS<\/strong>: *Srv Ind Cd, *Institution, Srvc Reason  (Asterisks indicate required field)<\/p>\n<p style=\"margin-top:1rem\">Select <strong>RAV<\/strong> in the Service Indicator Code field. Enter other required fields and any other desired criteria.<\/p>\n<p><a href=\"\/sis-training\/files\/2026\/02\/staff-attendance-verification-5.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2026\/02\/staff-attendance-verification-5-636x487.png\" alt=\"A Service Indicator Student List query, with RAV entered in the Service Indicator Code field and other banks fields for completion.\" width=\"318\" height=\"243\" class=\"aligncenter size-medium wp-image-5709\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-5-636x487.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-5-768x588.png 768w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-5.png 806w\" sizes=\"(max-width: 318px) 100vw, 318px\" \/><\/a><\/p>\n<p><strong>DATA FIELDS DISPLAYED IN RESULTS<\/strong>:<\/p>\n<table width=\"100%\" border=\"1\">\n<tr>\n<td width=\"30%\">ID<\/td>\n<td width=\"30%\">Srv Ind Cd <\/td>\n<td width=\"20%\">Srvc Reason\n<\/td>\n<\/tr>\n<\/table>\n<p><a href=\"\/sis-training\/files\/2026\/02\/staff-attendance-verification-6.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2026\/02\/staff-attendance-verification-6-636x157.png\" alt=\"Results displayed in a completed Service Indicator Student Lists query table.\" width=\"636\" height=\"157\" class=\"aligncenter size-medium wp-image-5714\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-6-636x157.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-6-1024x252.png 1024w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-6-768x189.png 768w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-6-1536x378.png 1536w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-6.png 1977w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/a><\/p>\n<h5>STUDENT LIST BY PROGRAM\/COLLEGE<\/h5>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\"><strong>QUERY NAME<\/strong>: BU_R0046D_SR_BY_COLLGE_LIST, Student List By Prog\/College <\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\"><strong>ABOUT<\/strong>: Lists students with their academic information for a particular program\/college and term, which can be narrowed to a specific service indicator in the search prompts. <\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\"><strong>PROMPTS<\/strong>: *Institution, *Term, Academic Career, *Acad Prog or College, Academic Plan, Admit Term, Expected Grad Term, Student Group, Service Indicator (Asterisks indicate required field)<\/p>\n<p style=\"margin-top:1rem\">Select <strong>RAV<\/strong> in the Service Indicator Code field. Enter required fields and any other desired criteria. <\/p>\n<p><a href=\"\/sis-training\/files\/2026\/02\/staff-attendance-verification-7.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2026\/02\/staff-attendance-verification-7-578x636.png\" alt=\"A Student Lists by Program\/College query table, with RAV entered in the Service Indicator Code field and other blank fields for completion.\" width=\"289\" height=\"318\" class=\"aligncenter size-medium wp-image-5717\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-7-578x636.png 578w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-7-931x1024.png 931w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-7-768x845.png 768w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/02\/staff-attendance-verification-7.png 989w\" sizes=\"(max-width: 289px) 100vw, 289px\" \/><\/a><\/p>\n<p><strong>DATA FIELDS DISPLAYED IN RESULTS<\/strong>:<\/p>\n<table width=\"100%\" border=\"1\">\n<tr>\n<td width=\"20%\">ID<\/td>\n<td width=\"20%\">Last Name<\/td>\n<td width=\"20%\">First Name<\/td>\n<td width=\"20%\">Middle Name<\/td>\n<\/tr>\n<td>BU Email<\/td>\n<td>Pronouns<\/td>\n<td>Cell Phone<\/td>\n<td>International Indicator<\/td>\n<\/tr>\n<tr>\n<td>Term<\/td>\n<td>Admit Term(s)<\/td>\n<td>Admit Term Description(s)<\/td>\n<td>Expected Grad Term(s)<\/td>\n<\/tr>\n<tr>\n<td>Expected Grad Term Description(s)<\/td>\n<td>Academic Level-Term Start<\/td>\n<td>Student Enrollment Status<\/td>\n<td>Academic Program Status<\/td>\n<\/tr>\n<tr>\n<td>Academic Program(s)<\/td>\n<td>Acad Program Description(s)<\/td>\n<td>Academic Plan(s)<\/td>\n<td>Acad Plan Description(s)<\/td>\n<\/tr>\n<tr>\n<td>Sub-Plan(s)<\/td>\n<td>Sub-Plan(s) Descr<\/td>\n<td>Academic Load<\/td>\n<td>Degree<\/td>\n<\/tr>\n<tr>\n<td>Current GPA<\/td>\n<td>Cumulative GPA<\/td>\n<td>Term Units Attempted<\/td>\n<td>Term Units Earned<\/td>\n<\/tr>\n<tr>\n<td>Total Term Units<\/td>\n<td>Total In Progress Units<\/td>\n<td>Total Cumulative Units<\/td>\n<td>Withdrawal Code<\/td>\n<\/tr>\n<tr>\n<td>Withdrawal Reason<\/td>\n<td>Withdrawal Date<\/td>\n<td>External System(s)<\/td>\n<\/tr>\n<\/table>\n<p><\/div>\n<\/div>\n\n<p style=\"padding-bottom:1rem;\">Page last updated Feb 2026. For a PDF copy, print this webpage as a PDF. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Attendance Verification process confirms whether a student is currently \u201cin attendance\u201d at the University. This resource focuses on how administrative staff can support impacted students and faculty. <\/p>\n","protected":false},"author":1183,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[43,45],"_links":{"self":[{"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/posts\/5675"}],"collection":[{"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/users\/1183"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/comments?post=5675"}],"version-history":[{"count":37,"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/posts\/5675\/revisions"}],"predecessor-version":[{"id":5805,"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/posts\/5675\/revisions\/5805"}],"wp:attachment":[{"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/media?parent=5675"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/categories?post=5675"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/tags?post=5675"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}