{"id":5027,"date":"2025-12-04T12:14:04","date_gmt":"2025-12-04T17:14:04","guid":{"rendered":"https:\/\/sites.bu.edu\/sis-training\/?p=5027"},"modified":"2026-03-20T14:16:00","modified_gmt":"2026-03-20T18:16:00","slug":"schedule-advising-appointments","status":"publish","type":"post","link":"https:\/\/sites.bu.edu\/sis-training\/schedule-advising-appointments\/","title":{"rendered":"Schedule Advising Appointments"},"content":{"rendered":"<p>Appointment scheduling within MyBU Student is available for students and advisors. The information provided here is for advisors and outlines how they can add a new appointment. <\/p>\n<p style=\"border-top: 10px solid #669999; text-align:right; margin-block-end: 0px;\"><a href=\"https:\/\/sites.bu.edu\/sis-training\/mybu-student-glossary\/\" rel=\"noopener noreferrer\" title=\"Glossary\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2025\/06\/Glossary-icon.png\" alt=\"Glossary Icon - Click here for MyBU Student Glossary.\" width=\"55px\" height=\"55px\" \/><\/a><a href=\"https:\/\/mymedia.bu.edu\/media\/t\/1_qavtg59h\" target=\"_blank\" title=\"Overview Recording\" rel=\"noopener noreferrer\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2025\/05\/Video-icon.png\" alt=\"Video Icon - Click here to view video resource.\" width=\"55px\" height=\"55px\" \/><\/a><a \/a><\/p>\n<h4>Introduction<\/h4>\n<p>This resource details how advisors can schedule a new appointment with a student. Advisors can schedule appointments via the Appointments page or the Student Details page in MyBU Student. <\/p>\n<p>For information on how advisors can view, edit, reschedule, cancel, mark no-show, and complete an appointment, refer to the <a href=\"https:\/\/sites.bu.edu\/sis-training\/manage-advising-appointments\/\" rel=\"noopener\" target=\"_blank\">Manage Appointments resource<\/a>.<\/p>\n<p>Students can also book appointments with appropriate advisors. To review the student\u2019s process, refer to the <a href=\"https:\/\/sites.bu.edu\/sis-training\/advising-appointments-for-students\/\" rel=\"noopener\" target=\"_blank\">Advising Appointments for Students resource<\/a>.  <\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\"><strong>PREREQUISITES<\/strong>: The following need to be completed in order for advisors to schedule appointments: <\/p>\n<ul>\n<li>Advisors must be set up in a department that has configured Advising Appointments in MyBU Student. Note that Department settings will impact various aspects of the appointment scheduling options for students and for advisors. For more information, check out the Department Settings section below.<\/li>\n<li>Advisors must define their schedule availability and sync their Outlook calendar. These instructions are available in the <a href=\"https:\/\/sites.bu.edu\/sis-training\/advising-appointments-setup-schedule\/\" rel=\"noopener\" target=\"_blank\">Schedule Setup resource<\/a>.<\/li>\n<\/ul>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\"><strong>MEETING INVITES &#038; CONFIRMATIONS<\/strong>: It is important for an advisor to sync their external Outlook calendar so the appropriate appointment notifications can occur. When an appointment is scheduled by an advisor or by a student:<\/p>\n<ul>\n<li>A meeting is added to the advisor\u2019s external Outlook calendar. <\/li>\n<li>That meeting invite is sent to the student\u2019s external email\/calendar. The meeting organizer will be listed as the advisor (even when a student schedules the appointment). <\/li>\n<li>Students will receive a system reminder notification the day before their scheduled appointment. <\/li>\n<\/ul>\n<p style=\"padding: 10px; margin: 30px 20px 20px 20px; line-height: 1.2; border: 1px solid black;\"> \u26a0\ufe0e Screen options and menus will vary by user; please note that displays may differ for you based on access that has been granted. <br \/>All screens shown are for training purposes only.<\/p>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Schedule Appointment via Appointments Page<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p>Navigation: Advisor > Appointments<br \/>\n<a href=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-1.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-1.png\" alt=\"This image shows the MyBU Student navigation menu, highlighting the location of the Appointments page.\" width=\"190\" height=\"210\" class=\"aligncenter size-full wp-image-4803\" \/><\/a><\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">The <strong>Calendar<\/strong> tab of the Appointments page will display any existing meetings. To view in a list format, click the <strong>Appointments<\/strong> tab.  <\/p>\n<ul>\n<li>\nBoth layouts provide options to change the display dates, filter by appointment status, and <strong>Add Appointments<\/strong>. For details on viewing or modifying existing appointments, statuses, and other page elements, refer to the <a href=\"https:\/\/sites.bu.edu\/sis-training\/manage-advising-appointments\/\">Manage Appointments resource<\/a>.  <\/li>\n<li><strong>Sync Titles<\/strong>: On the Calendar tab view, enable this checkbox to sync the meeting titles from the advisor\u2019s Outlook calendar.  Toggling this on will display meeting names in the MyBU Student appointment calendar as they are in Outlook.  This allows advisors to view calendar details that can help them understand where student appointments fit into their day.<\/li>\n<\/ul>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">Calendar Tab: <\/p>\n<p><a href=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-2.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-2-636x187.png\" alt=\"This image shows an example of the Appointments page Calendar tab.\" width=\"636\" height=\"187\" class=\"aligncenter size-medium wp-image-4804\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-2-636x187.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-2-1024x301.png 1024w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-2-768x226.png 768w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-2-1536x451.png 1536w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-2.png 1800w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/a><\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">Appointments Tab:<\/p>\n<p><a href=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-3.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-3-636x186.png\" alt=\"This image shows an example of the Appointments page Appointments tab (list view).\" width=\"636\" height=\"186\" class=\"aligncenter size-medium wp-image-4805\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-3-636x186.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-3-1024x300.png 1024w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-3-768x225.png 768w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-3-1536x450.png 1536w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-3.png 1795w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/a><\/p>\n<p style=\"padding-top:25px; margin-top:25px;\"> <strong>To set up a new appointment: <\/strong> <\/p>\n<ol>\n<li>Click the <strong>Add Appointments<\/strong> button at the top right in either tab. A new appointment can also be created from the Calendar tab by clicking into any un-reserved time block. <\/li>\n<li>The Appointment options page displays.<br \/>\n<a href=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-4.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-4-636x385.png\" alt=\"This image shows a partial screenshot of the screen for creating an appointment.\" width=\"636\" height=\"385\" class=\"aligncenter size-medium wp-image-4806\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-4-636x385.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-4-1024x620.png 1024w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-4-768x465.png 768w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-4.png 1400w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/a>\n<\/li>\n<li>Search for the student using their ID, Email, or Name.\n<ol type=\"a\" style=\"margin-left:1rem;\">\n<li>To search by name, click the <strong>ID\/Email<\/strong> dropdown field and select <strong>Name<\/strong>.<\/li>\n<\/ol>\n<\/li>\n<li>Hit enter or the <strong>Search<\/strong> button. <\/li>\n<li>Enter the appropriate meeting details:\n<ol type=\"a\" style=\"margin-left:1rem;\">\n<li><strong>Department<\/strong>: all departments associated with the Advisor will display in this dropdown field; choose the needed value. Refer to the Department Settings section below regarding department setup for advisors and students and possible warnings.<\/li>\n<li><strong>Meeting Type<\/strong>: types will display that the department has configured for advisors to select from; choose the needed value. <\/li>\n<li><strong>Meeting Modes<\/strong>: modes will display that the department has configured for advisors to select from; choose one or multiple values. <\/li>\n<li><strong>Reason<\/strong>: enter the reasons for the meeting; students will see this text. <\/li>\n<\/ol>\n<\/li>\n<li>Identify appointment time using the Availability tab or the Custom tab: <\/li>\n<\/ol>\n<ol type=\"a\" style=\"margin-left:1rem;\">\n<li><strong>Availability Tab<\/strong>: the date\/time and mode options displayed here are determined by the selected student\u2019s availability within their class schedule, as well as the availability blocks and Outlook calendar sync set up by the Advisor. For information on Advisor availability setup, please refer to the <a href=\"https:\/\/sites.bu.edu\/sis-training\/advising-appointments-setup-schedule\/\" rel=\"noopener\" target=\"_blank\">Schedule Setup resource<\/a>.<br \/>\n<a href=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-5.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-5-636x506.png\" alt=\"This image shows an example of the appointment creation screen, highlighting the Availability tab.\" width=\"636\" height=\"506\" class=\"aligncenter size-medium wp-image-4807\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-5-636x506.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-5-768x611.png 768w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-5.png 912w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/a>\n<\/li>\n<li><strong>Custom Tab<\/strong>: if a meeting time is needed that falls outside of the pre-defined availability setup, that can be entered here. Available appointment increments are determined by department settings, with options starting at 00, 15, 30, or 45 minutes past the hour.<br \/>\n<a href=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-6.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-6-636x189.png\" alt=\"This image shows an example of the Custom tab when adding an appointment.\" width=\"636\" height=\"189\" class=\"aligncenter size-medium wp-image-4808\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-6-636x189.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-6.png 750w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/a>\n<\/li>\n<\/ol>\n<p><strong>Tip<\/strong>! If you aren\u2019t seeing the option to identify an appointment time, make sure you\u2019ve hit enter or clicked the Search button in the student lookup field.  <\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">\u24d8 <strong>Note<\/strong>: A warning message may appear if the system catches a conflict with the selected time. This alert is for informational purposes only and scheduling can still proceed with the selected time. Possible alerts include: <\/p>\n<ul>\n<li>\u201cThere is an existing appointment at this time.\u201d <\/li>\n<li>\u201cThe student has a class at this time.\u201d <\/li>\n<li>\u201cThe time is outside of the threshold times set by the department.\u201d <\/li>\n<li>\u201cThere is an existing item in the synced calendar at this time.\u201d <\/li>\n<li>\u201cThere is an existing teaching time at this time.\u201d <\/li>\n<\/ul>\n<ol start=\"7\">\n<li>Click the <strong>Create<\/strong> button when complete. <\/li>\n<li>A success message will display in the top right corner and the advisor will be returned to the page where the scheduling action originated (the Calendar tab view or the Appointments tab view). <\/li>\n<\/ol>\n<p>\u24d8 <strong>Note<\/strong>: For instructions on how to edit, reschedule, cancel, mark no-show, and complete an appointment, refer to the <a href=\"https:\/\/sites.bu.edu\/sis-training\/manage-advising-appointments\/\">Manage Appointments resource<\/a>.  <\/p>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Schedule Appointment via Student Details Page<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p>Navigation: Advisor > Advisee &#038; Student Lookup <\/p>\n<p><a href=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-7.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-7.png\" alt=\"This image shows the MyBU Student navigation menu, highlighting the location of the Advisee &amp; Student Lookup page.\" width=\"190\" height=\"210\" class=\"aligncenter size-full wp-image-4810\" \/><\/a><\/p>\n<ol>\n<li>When the list of students displays, click the <strong>Open<\/strong> button on the student to launch their Student Details page.<br \/>\n<a href=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-8.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-8-636x152.png\" alt=\"This image shows an example of the Student Lookup page, highlighting where to open Student Details.\" width=\"636\" height=\"152\" class=\"aligncenter size-medium wp-image-4811\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-8-636x152.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-8-768x184.png 768w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-8.png 945w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/a>\n<\/li>\n<li>In the Student Details, navigate to the <strong>Appointments<\/strong> tab.<br \/>\n<a href=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-9.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-9-636x255.png\" alt=\"This image shows an example of a student details page, highlighting where to find the Appointments tab.\" width=\"636\" height=\"255\" class=\"aligncenter size-medium wp-image-4812\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-9-636x255.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-9-1024x410.png 1024w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-9-768x308.png 768w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-9-1536x615.png 1536w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-9.png 1760w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/a><\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">If existing appointments are scheduled, they would be listed here.<\/p>\n<ul>\n<li>Select the <strong>Show Only Appt with Me<\/strong> checkbox to filter out appointments with others.  <\/li>\n<\/ul>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">If no upcoming appointments exist for this student, the list will be blank. <\/p>\n<ul>\n<li>Cancelled and No-Show appointments will not display by default. To view those, select as needed from the Status dropdown menu. <\/li>\n<\/ul>\n<p><a href=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-10.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-10-636x197.png\" alt=\"This image shows an example of the student details page Appointments tab, highlighting the appointment status filters.\" width=\"636\" height=\"197\" class=\"aligncenter size-medium wp-image-4813\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-10-636x197.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-10-1024x317.png 1024w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-10-768x238.png 768w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-10-1536x476.png 1536w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-10.png 1749w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/a><\/p>\n<\/li>\n<li>To set up a new appointment, click the <strong>Add Appointment<\/strong> button.<\/p>\n<p>The Create Appointment page displays; the booking options here are the same as the options available when scheduling via the Appointments page. <\/p>\n<p><a href=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-11.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-11-636x461.png\" alt=\"This image shows the Create Appointment screen.\" width=\"636\" height=\"461\" class=\"aligncenter size-medium wp-image-4815\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-11-636x461.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-11-768x557.png 768w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-11.png 891w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/a>\n<\/li>\n<li>Enter the appropriate meeting details:\n<ol type=\"a\" style=\"margin-left:1rem;\" start=\"e\">\n<li><strong>Department<\/strong>: all departments associated with the Advisor will display in this dropdown field; choose the needed value. Refer to the Department Settings section below for a note on department setup for advisors and students and possible warnings. <\/li>\n<li><strong>Meeting Type<\/strong>: types will display that the department has configured for advisors to select from; choose the needed value. <\/li>\n<li><strong>Meeting Modes<\/strong>: modes will display that the department has configured for advisors to select from; choose one or multiple values. <\/li>\n<li><strong>Reason<\/strong>: enter the reasons for the meeting; students will see this text.<\/li>\n<\/ol>\n<\/li>\n<li>Identify appointment time using the Availability tab or the Custom tab:<\/p>\n<ol type=\"a\" style=\"margin-left:1rem; margin-top:1rem;\">\n<li><strong>Availability Tab<\/strong>: the date\/time and mode options displayed here are determined by the selected student\u2019s availability within their class schedule, as well as the availability blocks and Outlook calendar sync set up by the Advisor. For information on Advisor availability setup, please refer to the <a href=\"https:\/\/sites.bu.edu\/sis-training\/advising-appointments-setup-schedule\/\">Schedule Setup resource<\/a>.<br \/>\n<a href=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-5.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-5-636x506.png\" alt=\"This image shows an example of the appointment creation screen, highlighting the Availability tab.\" width=\"636\" height=\"506\" class=\"aligncenter size-medium wp-image-4807\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-5-636x506.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-5-768x611.png 768w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-5.png 912w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/a>\n<\/li>\n<li><strong>Custom Tab<\/strong>: if a meeting time is needed that falls outside of the pre-defined availability setup, that can be entered here. Available appointment increments are determined by department settings, with options starting at 00, 15, 30, or 45 minutes past the hour.<br \/>\n<a href=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-6.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-6-636x189.png\" alt=\"This image shows an example of the Custom tab when adding an appointment.\" width=\"636\" height=\"189\" class=\"aligncenter size-medium wp-image-4808\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-6-636x189.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-6.png 750w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/a>\n<\/li>\n<\/li>\n<\/ol>\n<p><strong>Tip<\/strong>! If you aren\u2019t seeing the option to identify an appointment time, make sure you\u2019ve hit enter or clicked the Search button in the student lookup field.<\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">\u24d8 <strong>Note<\/strong>: A warning message may appear if the system catches a conflict with the selected time. This alert is for informational purposes only and scheduling can still proceed with the selected time. Possible alerts include:<\/p>\n<ul>\n<li>\u201cThere is an existing appointment at this time.\u201d <\/li>\n<li>\u201cThe student has a class at this time.\u201d <\/li>\n<li>\u201cThe time is outside of the threshold times set by the department.\u201d <\/li>\n<li>\u201cThere is an existing item in the synced calendar at this time.\u201d <\/li>\n<li>\u201cThere is an existing teaching time at this time.\u201d <\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<ol start=\"6\">\n<li>Click the <strong>Create<\/strong> button when complete.  <\/li>\n<li>The Appointments tab in the Student Details page will display, listing the booked appointment.<br \/>\n<a href=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-12.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-12-636x164.png\" alt=\"This image shows an example of a student details page Appointments tab with an upcoming appointment.\" width=\"636\" height=\"164\" class=\"aligncenter size-medium wp-image-4819\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-12-636x164.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-12-1024x263.png 1024w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-12-768x198.png 768w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-12-1536x395.png 1536w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/11\/advising-appts-schedule-manage-12.png 1738w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/a><\/p>\n<p>\u24d8 <strong>Note<\/strong>: For instructions on how to edit, reschedule, cancel, mark no-show, and complete an appointment, refer to the <a href=\"https:\/\/sites.bu.edu\/sis-training\/manage-advising-appointments\/\">Manage Appointments resource<\/a>.\n<\/li>\n<\/ol>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Department Settings<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p>To utilize appointments in MyBU Student, a department must determine the advisors to be included and complete a series of configuration steps that will define their scheduling options.  <\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">The selections made by the department will impact appointments in the following ways: <\/p>\n<ul>\n<li><strong>Allowed Meeting Modes<\/strong>: departments indicate which modes an appointment can be: In Person, Virtual, Phone.\n<ul>\n<li>\nExample: if only In Person and Virtual meeting modes are defined by the department, these options display to the advisor or student to choose when scheduling. Phone would then not be a selectable meeting mode option for the advisor or the student. <\/li>\n<\/ul>\n<\/li>\n<li><strong>Appointment Types<\/strong>: departments determine the types of appointments that are selectable for advisors or students in the booking process.\n<ul>\n<li>Example: if departments only define \u2018Registration\u2019 and \u2018Minor Questions\u2019 as allowable types, only those values will display in the Types lookup when scheduling. <\/li>\n<\/ul>\n<\/li>\n<li><strong>Date range students are allowed to schedule<\/strong>: departments set how many days before an appointment students can schedule and how far into the future they can schedule.\n<ul>\n<li>\nExample: if departments indicate that students have to book at least 1 day before an appointment, they would not be allowed to schedule same day appointments. And if departments set 30 days into the future are bookable, students will not be able to select a date further than 30 days. <\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h5>PLAN RESTRICTIONS &#038; WARNINGS <\/h5>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">Departments also define which students can book appointments with advisors in that department. Appointments in a given department can be: <\/p>\n<ul>\n<li>Open to any student at the University <\/li>\n<li>Restricted to students of a certain Careers, Programs, or Plans <\/li>\n<li>Restricted such that students can only schedule with their assigned advisors in the department <\/li>\n<\/ul>\n<p>Advisors can override department restrictions and schedule an appointment with any student regardless of if they fall under restrictions. An Appointment Warning may appear indicating the attributes impacted, but the advisor can continue scheduling. <\/p>\n<p><a href=\"\/sis-training\/files\/2025\/10\/advising-appts-schedule-manage-27.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2025\/10\/advising-appts-schedule-manage-27-636x228.png\" alt=\"This image shows an example of the &#039;add appointment&#039; page with an Appointment Warnings message.\" width=\"636\" height=\"228\" class=\"aligncenter size-medium wp-image-4536\" style=\"border: 2px solid black;\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2025\/10\/advising-appts-schedule-manage-27-636x228.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/10\/advising-appts-schedule-manage-27-1024x368.png 1024w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/10\/advising-appts-schedule-manage-27-768x276.png 768w, https:\/\/sites.bu.edu\/sis-training\/files\/2025\/10\/advising-appts-schedule-manage-27.png 1356w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/a><\/p>\n<p><\/div>\n<\/div>\n\n<p>Last updated October 2025. To download a PDF copy of this resource, print this webpage as a PDF. Other resource formats can also be accessed via the relevant icons. <\/p>\n<p style=\"text-align:right; margin-block-end: 0px;\"><a \/a><a href=\"https:\/\/mymedia.bu.edu\/media\/t\/1_qavtg59h\" target=\"_blank\" title=\"Overview Recording\" rel=\"noopener noreferrer\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2025\/05\/Video-icon.png\" alt=\"Video Icon - Click here to view video resource.\" width=\"75\" height=\"75px\" \/><\/a><a \/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Appointment scheduling within MyBU Student is available for students and advisors. The information provided here is for advisors and outlines how they can add a new appointment. Introduction This resource details how advisors can schedule a new appointment with a student. Advisors can schedule appointments via the Appointments page or the Student Details page in [&hellip;]<\/p>\n","protected":false},"author":1183,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[50,51],"_links":{"self":[{"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/posts\/5027"}],"collection":[{"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/users\/1183"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/comments?post=5027"}],"version-history":[{"count":21,"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/posts\/5027\/revisions"}],"predecessor-version":[{"id":7235,"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/posts\/5027\/revisions\/7235"}],"wp:attachment":[{"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/media?parent=5027"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/categories?post=5027"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/tags?post=5027"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}