{"id":2450,"date":"2025-07-09T14:30:22","date_gmt":"2025-07-09T18:30:22","guid":{"rendered":"https:\/\/sites.bu.edu\/sis-training\/?p=2450"},"modified":"2026-04-15T11:36:28","modified_gmt":"2026-04-15T15:36:28","slug":"enrollment-messages-for-conflicts-issues","status":"publish","type":"post","link":"https:\/\/sites.bu.edu\/sis-training\/enrollment-messages-for-conflicts-issues\/","title":{"rendered":"Enrollment Messages for Conflicts &#038; Issues"},"content":{"rendered":"<p>This resource lists possible messages that may display in MyBU Student during enrollment activities due to conflicts or issues.<\/p>\n<p style=\"border-top: 10px solid #669999; text-align:right; margin-block-end: 0px;\">\n<a href=\"https:\/\/sites.bu.edu\/sis-training\/mybu-student-glossary\/\" rel=\"noopener noreferrer\" title=\"Glossary\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2025\/06\/Glossary-icon.png\" alt=\"Glossary Icon - Click here for MyBU Student Glossary.\" width=\"55px\" height=\"55px\" \/><\/a>\n<\/p>\n<h4 style=\"margin-block-start: 0px;\">Introduction<\/h4>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">This resource explains possible error, problem, and conflict messages students may encounter during their enrollment activities in MyBU Student, including:<\/p>\n<ul>\n<li>Enrollment Requisites \u2013 Error\/Problem<\/li>\n<li>Hold On Record<\/li>\n<li>More Than 10 Possible Schedules<\/li>\n<li>Time Conflict<\/li>\n<li>Term Unit Maximum Exceeded<\/li>\n<li>Enrollment Not Allowed \u2013 Career Conflict<\/li>\n<li>Failed Validation \u2013 Department Consent<\/li>\n<\/ul>\n<p><strong>NOTE:<\/strong> This list is not exhaustive; other conflict and error messages may occur during enrollment. Reach out to an academic advisor if assistance is required.<\/p>\n<p>For more information on the MyBU Student processes and concepts referenced here, see the Related Resources section below.<\/p>\n<p style=\"padding: 10px; margin: 20px 20px 20px 20px; line-height: 1.2; border: 1px solid black;\"> \u26a0\ufe0e Screen options and menus will vary by user; please note that displays may differ for you based on access that has been granted. All screens shown are for training purposes only.<\/p>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Information on Validation<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">Below are helpful items to keep in mind about the Validation feature: <\/p>\n<ul>\n<li>It represents any holds, conflicts, or issues, at the time of running the validation. It\u2019s possible for new conflicts to arise between the time that the validation process is run and class registration. Be sure to stay up to date on any new activity. An additional validation will also always occur at the time of registration.<\/li>\n<li>If a reserve capacity condition (blocks of seats get reserved for specific groups of students) has been added to a class, that issue will not be present in a validation check before enrollment. Because reserve capacity limits will depend on how many students of a certain population have enrolled in the class, this cannot be checked before registration periods begin.<\/li>\n<\/ul>\n<p>Validation examples are included here in the Enrollment Requisites Error, Hold on Record, and Failed Validation &#8211; Dept. Consent sections.<\/p>\n<p>See the <a href=\"https:\/\/sites.bu.edu\/sis-training\/preparing-for-registration\/\">Preparing for Registration<\/a> and <a href=\"https:\/\/sites.bu.edu\/sis-training\/methods-of-registration\/\">Methods of Registration<\/a> resources to learn more.<\/p>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Enrollment Requisites Error<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">Occurs if attempting to enroll in a class that has pre-requisites defined that the student has not satisfied. An Enrollment Requisites &#8211; Error message will display in the Enrollment Results window, and the student will be prevented from registering for that class.  <\/p>\n<ul>\n<li>To review options, the student should contact the department that defined the course pre-requisite for more information.<\/li>\n<\/ul>\n<p><a href=\"\/sis-training\/files\/2026\/03\/enrollment_messages_1.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2026\/03\/enrollment_messages_1.png\" alt=\"Sample Enrollment Requisites error message that reads \u201cUnable to add this class \u2013 Enrollment Requisites have not been met. Please contact the Department if needed for further information.\u201d\" width=\"303\" height=\"262\" class=\"aligncenter size-full wp-image-6872\" \/><\/a>\n<\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">An Enrollment Requisites &#8211; Potential Problem message will also display if the student uses the Validation feature before enrollment.<\/p>\n<ul>\n<li>See the Information on Validation section above to learn more.<\/li>\n<\/ul>\n<p><a href=\"\/sis-training\/files\/2026\/03\/enrollment_messages_2.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2026\/03\/enrollment_messages_2.png\" alt=\"Sample Enrollment Requisites error message in a Validation Results window, that reads \u201cEnrollment Requisites are not met. Please contact the Department if needed for further information.\u201d\" width=\"302\" height=\"263\" class=\"aligncenter size-full wp-image-6873\" \/><\/a><\/p>\n<p>Refer to the <a href=\"https:\/\/sites.bu.edu\/sis-training\/enrollment-pre-requisites\/\">Enrollment Pre-requisites<\/a> resource for more information.<\/p>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Hold On Record<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">Occurs when trying to build a schedule or enroll in a class with a Hold on the student\u2019s account.<\/p>\n<ul>\n<li>As in the examples below, the student may be advised that the hold will prevent enrollment from being processed;  the hold must be resolved before enrolling. <\/li>\n<\/ul>\n<p>Schedule Builder example: <\/p>\n<p><a href=\"\/sis-training\/files\/2026\/03\/enrollment_messages_3.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2026\/03\/enrollment_messages_3-636x397.png\" alt=\"Example of a Hold on Record issue message in Schedule Builder. Message reads: \u201cHold on record. There is currently a hold that will prevent enrollment from being processed. The hold must be resolved before enrolling.\u201d\" width=\"636\" height=\"397\" class=\"aligncenter size-medium wp-image-6874\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2026\/03\/enrollment_messages_3-636x397.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/03\/enrollment_messages_3.png 662w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/a><\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">Shopping Cart example:<\/p>\n<ul>\n<li>The Validation option in the Shopping Cart may only be open at certain times in the enrollment period.<\/li>\n<li>See the Information on Validation section above to learn more.<\/li>\n<\/ul>\n<p><a href=\"\/sis-training\/files\/2026\/03\/enrollment_messages_4.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2026\/03\/enrollment_messages_4.png\" alt=\"Example of a Hold on Record potential problem message in the Shopping Cart. Message reads: \u201cHold on record. There is currently a hold that will prevent enrollment from being processed. The hold must be resolved before enrolling.\u201d\" width=\"567\" height=\"331\" class=\"aligncenter size-full wp-image-6875\" \/><\/a>\n<\/p>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">More Than 10 Schedules<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">Occurs when classes put into Schedule Builder produce more than 10 possible schedules to compare.<\/p>\n<ul>\n<li>Schedule Builder will only display the first 10 possible schedules.<\/li>\n<li>Reduce the number of sections to consider by updating the class list on the previous screen. Click <strong>View Tips<\/strong> in the message box to return to Schedule Builder and re-compile the schedule with different selections.<\/li>\n<\/ul>\n<p><a href=\"\/sis-training\/files\/2026\/03\/enrollment_messages_5.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2026\/03\/enrollment_messages_5.png\" alt=\"Enrollment issue message in the Schedule Builder that reads: \u201cAttention. More than 10 possible schedules exist for this collection of courses. Only the first 10 will be displayed.\u201d Also shows the View Tips button.\" width=\"380\" height=\"163\" class=\"aligncenter size-full wp-image-6876\" \/><\/a>\n<\/p>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Time Conflict<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">Occurs when trying to validate or enroll in one or more classes that are scheduled at the same time.<\/p>\n<ul>\n<li>This will need to be corrected before registration can proceed successfully.<\/li>\n<\/ul>\n<p><strong>TIP!<\/strong> Note the class numbers included in the message to make it easier to locate those classes in the Shopping Cart or Schedule.<\/p>\n<p><a href=\"\/sis-training\/files\/2026\/03\/enrollment_messages_6.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2026\/03\/enrollment_messages_6.png\" alt=\"Example of a time conflict message that reads: \u201cPotential problem. There is a time conflict for class number 14667 and class number 2889. There is currently a meeting time conflict for two of your shopping cart classes or a shopping cart class and one of your enrolled classes for this term. Use the class numbers to check the meeting times.\u201d\" width=\"464\" height=\"166\" class=\"aligncenter size-full wp-image-6877\" \/><\/a>\n<\/p>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Term Unit Max Exceeded<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">Occurs in Schedule Builder when trying to build a schedule with too many units per semester.<\/p>\n<ul>\n<li>Students can still preview a schedule with more units, but they will not be permitted to enroll in more than their approved unit level.<\/li>\n<li>Click <strong>Continue<\/strong> to proceed with building the preview schedule containing more than the permitted number of units; click <strong>Cancel<\/strong> to go back to Schedule Builder and revise criteria.<\/li>\n<\/ul>\n<p><a href=\"\/sis-training\/files\/2026\/03\/enrollment_messages_7.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2026\/03\/enrollment_messages_7.png\" alt=\"Example of maximum units exceeded issue message, that reads, \u201cTerm unit maximum would be exceeded. The system checks your selected shopping cart entries and your enrolled classes against your term unit limit. This class would exceed this limit.\u201d\" width=\"378\" height=\"258\" class=\"aligncenter size-full wp-image-6878\" \/><\/a>\n<\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">Messages may display multiple validation issues that the student will need to resolve:<\/p>\n<ul>\n<li>For example, trying to build a schedule that both exceeds the allowed unit level and includes classes outside career of study.<\/li>\n<li>Students may preview a schedule with these classes, but they cannot enroll.<\/li>\n<li>Click <strong>Continue<\/strong> to proceed with building preview schedules; click <\/strong>Cancel to return to Schedule Builder and revise criteria.<\/li>\n<\/ul>\n<p><a href=\"\/sis-training\/files\/2026\/03\/enrollment_messages_8.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2026\/03\/enrollment_messages_8.png\" alt=\"Example of an issues message reporting multiple types of issues. The first type of issue message reads, \u201cEnrollment is not allowed for this class: It is outside the Career of Study. The Add transaction was not processed. Enrollment in this class is not allowed for this academic career.\u201d The second type of issue message reads, \u201cTerm unit maximum would be exceeded. The system checks your selected shopping cart entries and your enrolled classes against your term unit limit. This class would exceed that limit.\u201d\" width=\"424\" height=\"481\" class=\"aligncenter size-full wp-image-6879\" \/><\/a>\n<\/p>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Enrollment Not Allowed \u2013 Career Conflict<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">Occurs when trying to enroll or build a schedule with classes that are outside the student\u2019s career.<\/p>\n<ul>\n<li>For example, trying to enroll or build a schedule with graduate classes as an undergraduate student.<\/li>\n<li>A preview can be displayed in Schedule Builder with these classes, but the student cannot enroll.<\/li>\n<li>Click <strong>Continue<\/strong> to proceed with building the preview schedule containing the error; click <strong>Cancel<\/strong> to go back to Schedule Builder and revise criteria.<\/li>\n<\/ul>\n<p><a href=\"\/sis-training\/files\/2026\/03\/enrollment_messages_9.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2026\/03\/enrollment_messages_9.png\" alt=\"Enrollment issue message that reads, \u201cEnrollment not allowed for this class: It is outside the Career of Study. The Add transaction was not processed. Enrollment for this class is not allowed for this academic career.\u201d\" width=\"387\" height=\"263\" class=\"aligncenter size-full wp-image-6880\" \/><\/a>\n<\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">Messages may display multiple validation issues that the student will need to resolve:<\/p>\n<ul>\n<li>For example, trying to build a schedule that both exceeds the allowed unit level and includes classes outside career of study.<\/li>\n<li>A preview schedule can be displayed with these classes, but the student cannot enroll.<\/li>\n<li>Click <strong>Continue<\/strong> to proceed with building the preview schedule; click <strong>Cancel<\/strong> to go back to Schedule Builder and revise criteria.<\/li>\n<\/ul>\n<p><a href=\"\/sis-training\/files\/2026\/03\/enrollment_messages_8.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2026\/03\/enrollment_messages_8.png\" alt=\"Example of an issues message reporting multiple types of issues. The first type of issue message reads, \u201cEnrollment is not allowed for this class: It is outside the Career of Study. The Add transaction was not processed. Enrollment in this class is not allowed for this academic career.\u201d The second type of issue message reads, \u201cTerm unit maximum would be exceeded. The system checks your selected shopping cart entries and your enrolled classes against your term unit limit. This class would exceed that limit.\u201d\" width=\"424\" height=\"481\" class=\"aligncenter size-full wp-image-6879\" \/><\/a>\n<\/p>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Failed Validation \u2013 Dept Consent<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">Occurs when trying to enroll in classes that require consent from the department.  <\/p>\n<ul>\n<li>These classes could require a permission number from the advisor, or from a department that has seats reserved for students from that major. The school\/college can provide information on permission requirements encountered during enrollment.<\/li>\n<li>See the Information on Validation section above to learn more.<\/li>\n<\/ul>\n<p><a href=\"\/sis-training\/files\/2026\/03\/enrollment_messages_10.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2026\/03\/enrollment_messages_10-636x379.png\" alt=\"Example of error messages generated during the Validation process. The messages read, \u201cFailed Validation. Department Consent Required to enroll in this class. You will need to obtain permission to add this class.\u201d\" width=\"636\" height=\"379\" class=\"aligncenter size-medium wp-image-6881\" srcset=\"https:\/\/sites.bu.edu\/sis-training\/files\/2026\/03\/enrollment_messages_10-636x379.png 636w, https:\/\/sites.bu.edu\/sis-training\/files\/2026\/03\/enrollment_messages_10.png 660w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/a>\n<\/p>\n<p>An example of an Enrollment options pop-up window for entering a Permission Number:<\/p>\n<p><a href=\"\/sis-training\/files\/2026\/03\/enrollment_messages_11.png\"><img loading=\"lazy\" src=\"\/sis-training\/files\/2026\/03\/enrollment_messages_11.png\" alt=\"An Enrollment options pop up window with a text box for supplying a Permission Number.\" width=\"317\" height=\"169\" class=\"aligncenter size-full wp-image-6882\" \/><\/a><\/p>\n<p>Refer to the <a href=\"https:\/\/sites.bu.edu\/sis-training\/students-advisor-information-lookup\/\">Advisor Information Lookup<\/a> and <a href=\"https:\/\/sites.bu.edu\/sis-training\/advising-appointments-for-students\/\">Advising Appointments for Students<\/a> resources for guidance on contacting advisors through MyBU Student.<\/p>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Related Resources<\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p>For more information on registration dates and times, please refer to the <a href=\"https:\/\/www.bu.edu\/reg\/calendars\/registration\/\">Registrar website<\/a>.<\/p>\n<p style=\"padding-bottom:0px; margin-bottom:0px;\">Visit these links for guidance on the MyBU Student processes and concepts referenced in this resource:<\/p>\n<ul>\n<li><a href=\"https:\/\/sites.bu.edu\/sis-training\/enrollment-pre-requisites\/\">Enrollment Pre-requisites<\/a><\/li>\n<li><a href=\"https:\/\/sites.bu.edu\/sis-training\/schedule-builder\/\">Schedule Builder<\/a><\/li>\n<li><a href=\"https:\/\/sites.bu.edu\/sis-training\/shopping-cart\/\">Shopping Cart<\/a><\/li>\n<li><a href=\"https:\/\/sites.bu.edu\/sis-training\/preparing-for-registration\/\">Preparing for Registration<\/a><\/li>\n<li><a href=\"https:\/\/sites.bu.edu\/sis-training\/methods-of-registration\/\">Methods of Registration<\/a><\/li>\n<li><a href=\"https:\/\/sites.bu.edu\/sis-training\/students-advisor-information-lookup\/\">Advisor Information Lookup<\/a><\/li>\n<li><a href=\"https:\/\/sites.bu.edu\/sis-training\/advising-appointments-for-students\/\">Advising Appointments<\/a><\/li>\n<p><\/div>\n<\/div>\n\n<p><!--CBOTTOM-OF-PAGE DISCLAIMER: Modify the below disclaimer text as needed. (Don't include the sentence about other resource formats if there's nothing other than the glossary.):--><\/p>\n<p style=\"padding-bottom:1rem;\">This page was last updated March 2026. To download a PDF copy of this resource, print this webpage as a PDF. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>This resource lists possible messages that may display in MyBU Student during enrollment activities due to conflicts or issues.<\/p>\n","protected":false},"author":24752,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[53,33,26,45,48],"_links":{"self":[{"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/posts\/2450"}],"collection":[{"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/users\/24752"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/comments?post=2450"}],"version-history":[{"count":14,"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/posts\/2450\/revisions"}],"predecessor-version":[{"id":7573,"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/posts\/2450\/revisions\/7573"}],"wp:attachment":[{"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/media?parent=2450"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/categories?post=2450"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.bu.edu\/sis-training\/wp-json\/wp\/v2\/tags?post=2450"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}