![\"Glossary](\"\/sis-training\/files\/2025\/06\/Glossary-icon.png\"){kind=icon}
<\/a><\/p>\nIntroduction<\/h4>\n
OCTOBER 2026 NOTICE: Boston University has recently updated the sign-in process for authorized guests in MyBU Student. To continue accessing an existing guest account, students will need to update the user account, adding a mobile number, and resetting the guest user password (those steps are available via the Managing Guests resource<\/a>).<\/strong><\/p>\n BU students can grant guest access to family members or other third parties to view certain aspects of their student information in MyBU Student. Depending on the permissions granted by the student, individuals with a guest account can view certain academic and financial details of the student, as well as take certain actions, such as making payments or downloading a copy of the student\u2019s unofficial transcript. <\/p>\n The ability to manage guest users in MyBU Student is in accordance with Boston University\u2019s obligations under the federal Family Educational Rights and Privacy Act (FERPA). <\/p>\n The University policy on the release of student information can be found here: bu.edu\/reg\/academics\/ferpa\/release\/<\/a><\/p>\n \u24d8 NOTE: The student has full control over the access granted to their Guest Users. Students may revoke some or all of the Guest User\u2019s permissions at any time.<\/strong><\/p>\n \u26a0\ufe0e Screen options and menus will vary by user; please note that displays may differ for you based on access that has been granted. All screens shown are for training purposes only.<\/p>\n Students may grant any or all of the following permissions to guests in MyBU Student. Available permissions may be subject to change in accordance with policy and\/or system updates.<\/strong><\/p>\n <\/div>\n<\/div>\n\n Boston University has recently updated the sign-in process for authorized guests in MyBU Student. To continue accessing a guest account, students will need to update the guest user account, adding a mobile number, and resetting the guest user password. <\/p>\n \u24d8 If a guest user was previously established (before October 20, 2026), please proceed with the following steps. If the guest user account access is new, please skip to the next section, ‘New Account Setup’.<\/strong><\/p>\n MyBU Student Dashboard will display.<\/p>\n TIP!<\/strong> After signing in for the first time, it is recommended to immediately create your own password and recovery question. Refer to the Manage Password section below for more more information.<\/p>\n <\/div>\n<\/div>\n\n The MyBU Student Dashboard will display.<\/p>\n TIP!<\/strong> After signing in for the first time, it is recommended to immediately create your own password and recovery question. Refer to the Manage Password section below for more more information.<\/p>\n <\/div>\n<\/div>\n\n Once account setup is complete, the MyBU Student Dashboard will display, displaying the student\u2019s name at the top. Any system-wide messages will appear under ‘Message of the Day’.<\/p>\n Click the menu icon on the top-left of the Dashboard page to expand\/collapse the Menu.<\/p>\n \u24d8 NOTE<\/strong>: Guests will only see the pages they have been granted access to by the student. <\/p>\n The Guest User view of available pages will will be very similar in both information and appearance to those same pages on the student\u2019s experience. Note that the layout and information available are subject to change in accordance with policy and\/or system updates.<\/p>\n Refer to the sections below for an overview of each page.<\/p>\n <\/div>\n<\/div>\n\n Only Guest Users who have been granted permission to View Unofficial Transcript will be able to access this page.<\/p>\n Depending on the student\u2019s enrollment history, it may be necessary to choose which transcript type and Career (e.g., Undergraduate or Graduate) to display. If the student has only been enrolled in one academic career at BU, that transcript will display automatically.<\/p>\n Transcript Types:<\/p>\n The student’s academic data will display as applicable in the sections described below. The layout and information contained in these sections may vary:<\/p>\n Note that this page accesses the UNOFFICIAL Transcript only. Official transcripts can be ordered only by the students themselves. More information about transcripts can be found on the Registrar’s website<\/a>.<\/p>\n <\/div>\n<\/div>\n\n The Student Account page is used for viewing account details and accessing the payment service. Only Guest Users who have been granted Student Account permission can access this page.<\/p>\n Refer to the letter labels on the example below to learn about the features of the Student Account page.<\/p>\n For more information about tuition\/fees and payment options, please refer to the Student Financials website<\/a>.<\/p>\n <\/div>\n<\/div>\n\n Only Guest Users who have been granted permission to View Financial Aid can access this page.<\/p>\n This page allows Guest Users to view the details of the student\u2019s Financial Aid award.<\/p>\n Information about BU Financial Aid can be found at bu.edu\/finaid<\/a>.<\/p>\n <\/div>\n<\/div>\n\n Select My Guest Profile<\/strong> from the menu to change the account password, or to set up\/change a password recovery question. <\/p>\n \u24d8 NOTE<\/strong>: Below the the Password section of the profile page, additional sections may display with blank or placeholder content. This is related to back-end system configuration and can be disregarded.<\/p>\n It is strongly recommended for all Guest Users to set a password recovery question in order to expedite account access in the case of a forgotten password. If they skip this step they will not be able to use the ‘Forgot My Password’ option on the login screen.<\/p>\n TIP! <\/strong>The student who granted the guest access can also reset the password for a guest, using the Manage Guests page in MyBU Student. This will send a new auto-generated password to the Guest User via email.<\/p>\n Remember that students can change or revoke Guest User access at any time. When changes are made to their access, Guest Users will receive an automatically generated email notification, but these emails may be directed to spam\/junk folders. If a Guest User is experiencing any unexpected access issues, it\u2019s a good idea to check in with the student first.<\/p>\n For other technical assistance, contact BU IT Help<\/a>. Please specify that the issue is related to a MyBU Student Guest Account.<\/p>\n <\/div>\n<\/div>\n\n Q: Can I change my User ID?<\/strong> Q: Can I change my password to something easier to remember?<\/strong> Q: Can I change the email address on file for my guest account?<\/strong> Q: I’m not seeing certain information in MyBU Student that I believe I should see. What should I do? <\/strong> If you still believe you are experiencing an error with guest access in MyBU Student, contact the BU IT Help Center at ithelp@bu.edu<\/a> or 617-353-HELP (4357).<\/p>\n Q: Can my Guest User account be used to access information for multiple students?<\/strong> Q: Where can I view\/access IRS Form 1098-T?<\/strong> Q: Can I submit financial aid forms such as a Parent PLUS Loan or Foreign Income Verification form in my guest account?<\/strong> Q: How do I sign up for a payment plan?<\/strong> <\/div>\n<\/div>\n\n Page last updated October 2026. For a PDF copy, print this webpage as a PDF.<\/p>\n\n
Available Permissions<\/h4>
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EXISTING ACCOUNT SETUP<\/h4>
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![\"\"](\"\/sis-training\/files\/2025\/06\/eg-2nd-email-636x243.png\")
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![\"\"](\"\/sis-training\/files\/2025\/06\/verif-code-eg-636x509.png\")
<\/a><\/p>\n![\"\"](\"\/sis-training\/files\/2025\/06\/changepw-all.png\")
<\/a><\/p>\n![\"\"](\"\/sis-training\/files\/2025\/06\/enter-new-pw-636x504.png\")
<\/a><\/p>\nNEW ACCOUNT SETUP<\/h4>
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<\/a><\/p>\n<\/a><\/p>\n<\/a><\/p>\nNAVIGATION<\/h4>
![\"Guest](\"\/sis-training\/files\/2026\/02\/Guest_Users_6-636x349.png\")
<\/a><\/p>\n![\"Guest](\"\/sis-training\/files\/2026\/02\/Guest_Users_7-636x496.png\")
<\/a><\/p>\nVIEW UNOFFICIAL TRANSCRIPT<\/h4>
![\"Example](\"\/sis-training\/files\/2026\/02\/Guest_Users_8-636x130.png\")
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VIEWING TRANSCRIPT DATA<\/h5>\n
![\"Example](\"\/sis-training\/files\/2026\/02\/Guest_Users_9-636x516.png\")
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VIEW\/PAY STUDENT ACCOUNT<\/h4>
![\"Example](\"\/sis-training\/files\/2026\/05\/Student-Bill-2-Overview-636x441.png\")
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VIEW FINANCIAL AID<\/h4>
![\"Example](\"\/sis-training\/files\/2026\/02\/Guest_Users_12-636x432.png\")
<\/a><\/p>\nManage Password<\/h4>
![\"Guest](\"\/sis-training\/files\/2025\/06\/My-Guest-Profile-e1792520378800-636x472.png\")
<\/a><\/p>\nChange Password<\/h5>\n
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![\"Guest](\"\/sis-training\/files\/2025\/06\/Guest-Account-change-password-636x279.png\")
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Set up\/Change Password Recovery Question<\/h5>\n
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![\"Guest](\"\/sis-training\/files\/2025\/06\/Guest-Account-password-recovery-setup-636x288.png\")
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FAQ<\/h4>
\nA:<\/strong> No. Guest User IDs are auto-derived from the student’s User ID and are emailed to the Guest User after the students initiates access. Guest User IDs cannot be changed by the Guest User or the student. When logging in, keep in mind that Guest User IDs are case sensitive.<\/p>\n
\nA:<\/strong> Yes! Refer to the Manage Password section above for instructions.<\/p>\n
\nA:<\/strong> The Guest User cannot change the email address associated to their account, but the student who granted them access can. Students can use the Manage Guests page to change a designee’s name or email address.<\/p>\n
\nA: The first recommendation is to communicate with the student who granted your access to make sure you are on the same page about which permissions have been granted.<\/p>\n
\nA:<\/strong> No. A separate Guest User account must be used for each student.<\/p>\n
\nA:<\/strong> Form 1098-T for BU students is accessed via a vendor called Maximus. Additional information can be found here: bu.edu\/studentfinancials\/resources\/irs-form-1098t<\/a>. <\/p>\n
\nA:<\/strong> At this time, financial aid information is view-only for Guest Users. Please contact BU Financial Assistance<\/a> for more information about how to submit various forms.<\/p>\n
\nA:<\/strong> Guest Users who have been granted access to the Student Account page can click the Nelnet Payment & Payment Plans button at the top of the page to view available payment plans and complete enrollment. Information about payment plans can be found on the BU Student Financials website: bu.edu\/studentfinancials\/your-bill\/payment-plans<\/a><\/p>\n