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<\/a><\/p>\nIntroduction<\/h4>\n
A workflow process is required to make certain enrollment changes for a student. Schools and Colleges staff can request specific changes to enrollment regarding:<\/p>\n
- \n
- Add<\/li>\n
- Drop<\/li>\n
- Swap<\/li>\n
- Audit<\/li>\n
- Pass\/Fail<\/li>\n<\/ul>\n
Based on the career, the action, reason, and the date, the form will be routed for approval through the appropriate levels of the department and\/or OUR staff. This guide introduces the workflow and how staff can enter an enrollment change request and view its status.<\/p>\n
It is extremely important to select the correct action and reason<\/strong>. The combination of who submits the enrollment change and the Request Reason selected will determine the appropriate workflow approval steps. More details on the relationship between these elements can be viewed in the Actions, Reasons, & Workflow Approval section.<\/p>\n
\u26a0\ufe0e Screen options and menus will vary by user; please note that displays may differ for you based on access that has been granted. All screens shown are for training purposes only.<\/p>\n
Enrollment Change Requests Navigation<\/h4>
<\/p>\n\u24d8 NOTE<\/strong>: It\u2019s important to have all the information related to the request before entering. An incorrect selection of reason(s) may cause errors or delays with the request. <\/p>\n
- \n
- Log into MyBU Student. <\/li>\n
- In the Menu, navigate to Manage Workflow > Request Enrollment Changes<\/strong>.
\n![\"This](\"\/sis-training\/files\/2025\/12\/enrollment-workflow-request-by-staff-1-636x526.png\")
<\/a>\n<\/li>\n- The Enrollment Request Form page will open. Enter the student\u2019s BUID or click the magnifying glass to search additional criteria. <\/li>\n
- If entering an ID, the student information will populate. If a search is conducted, a lookup results window will open; click on the student row to select.\n
![\"This](\"\/sis-training\/files\/2025\/12\/enrollment-workflow-request-by-staff-2-636x180.png\")
<\/a><\/p>\nTIP<\/strong>! A Service Indicator icon will display if the student has an SI with enrollment impacts for any Term. Click on the icon to launch the Manage Service Indicator screen for more information.\u200b <\/p>\n
To view an existing request, skip to the \u2018View the Status of a Request\u2019 section. Otherwise, proceed with the following steps. <\/p>\n<\/li>\n
- On the Request Form tab, in the Enrollment Action<\/strong> field, click the dropdown menu to select the specific action being requested: Add, Audit, Drop, Pass\/Fail, Swap. <\/li>\n
- The Request Reason<\/strong> options available will be determined by the action that has been selected.\n
- \n
- The \u2018Add a Class\u2019, \u2018Drop a Class\u2019, and \u2018Swap a Class\u2019 actions allow for multiple reasons to be selected. Refer to the table in the next section to review all Actions & Reasons. The availability of actions and reasons may vary by security access. <\/li>\n<\/ol>\n<\/li>\n
- If an Action allows for multiple Reasons, click the check box next to the reason(s) that apply to this request.
\n![\"This](\"\/sis-training\/files\/2025\/12\/enrollment-workflow-request-by-staff-3-636x245.png\")
<\/a>\n<\/li>\n<\/ol>\n<\/div>\n<\/div>\n\n
Actions, Reasons, & Workflow Approval Information<\/h4>
<\/p>\nIt is extremely important to select the correct action and reason<\/strong>. The combination of who submits the enrollment change and the Request Reason selected will determine the appropriate workflow approval steps. The general workflow steps are: <\/p>\n
- \n
- Enrollment request submitted.\n
- \n
- If the submitter is also a department approver, the MyBU Student system will programmatically approve the change.<\/li>\n
- If the submitter is not a department approver, the request will be sent to the associated department approver(s).<\/li>\n<\/ol>\n<\/li>\n
- If the Request Reason only requires department consent, then the process is complete once they approve.\n
2a. If the Request Reason requires OUR review, then the enrollment change will be sent to OUR for approval.<\/li>\n
- With OUR\u2019s approval, they will manually update the enrollment change. <\/li>\n<\/ol>\n
\u24d8 NOTE: DEPT APPROVERS<\/strong>: If you are submitting or approving an enrollment request, please review the student\u2019s record to ensure the appropriate action and reason has been identified. This will help to minimize conflicts and programmatic errors. <\/p>\n
The following table outlines the associations between Enrollment Actions, Request Reasons, and Approval steps. <\/p>\n
- \n
- (DPT): Request goes to department approvers and then MyBU Student automatically updates. <\/li>\n
- (DPT > OUR): Request goes to department approvers and then OUR to approve and manually updates. <\/li>\n<\/ul>\n
If multiple Request Reasons are selected, and one of the reasons is built to route to OUR, then the request will go to OUR regardless of if the other request reasons only require department approval. <\/strong><\/p>\n
- Enrollment request submitted.\n
![\"This](\"\/sis-training\/files\/2025\/12\/enrollment-workflow-request-by-staff-4-636x165.png\")
<\/a>\n<\/li>\n![\"This](\"\/sis-training\/files\/2025\/12\/enrollment-workflow-request-by-staff-5-636x244.png\")
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<\/a>\n<\/li>\n![\"This](\"\/sis-training\/files\/2025\/12\/enrollment-workflow-request-by-staff-10-636x375.png\")
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<\/a><\/p>\n<\/li>\n<\/ol>\n![\"This](\"\/sis-training\/files\/2025\/12\/enrollment-workflow-request-by-staff-16-636x476.png\")
<\/a><\/li>\n<\/ol>\n