Emergency Risk Communication in Practice

next class late May, 2019. date and location TBD

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Course Description: 

Communicating effectively about risk is a critical part of managing crises. Public health and healthcare professionals often need to communicate complex messages about potential threats and protective actions to the community as well as staff, patients, and families. This course will develop skills necessary for creating effective messages as well as strategies for understanding the needs of various target audiences and selecting appropriate messengers. The course is designed to serve as a bridge between basic training in risk communication and courses available for specific Public Information Officer training. The course will build the skills that anyone involved in emergency management needs to be an effective part of a risk communication team.

Participants are required to complete a basic risk communications training prior to class. Emergency Risk Communication for Public Health Professionals.

Learning Objectives:

  • Determine what is risk communication and why it is important
  • List common reactions exhibited by the public during emergencies and how this impacts message development
  • Explain importance of planning communication strategies prior to an event
  • Define criteria that assist in development of effective communication strategies
  • Practice applying course concepts to case studies

Target Audiences:

Allied health professionals, EMTs, health facility administrators, mental health professionals,  physicians, public health professionals, registered nurses

Contact hours will be offered for this training.

This course was developed jointly by the DelValle Institute for Emergency Preparedness and the Local Public Health Institute of Massachusetts.

This training and all supporting material was supported by funds made available from the Centers for Disease Control and Prevention, Office for State, Tribal, Local and Territorial Support, under B01OT009024. Additionally, this training was supported by the Grant Number, 5U90TP116997-10, funded by the Centers for Disease Control and Prevention and the Assistant Secretary for Preparedness and Response. This project is also supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP27877.

The views and opinions expressed as part of the training and all related documents and course materials are those of the authors and do not necessarily represent the views and opinions or the official position of, or endorsement by, the Centers for Disease Control and Prevention, its Public Health Emergency Preparedness Program, the Office of Assistant Secretary for Preparedness and Response (ASPR) Hospital Preparedness Program, or that of HRSA, HHS or the U.S. Government.