- \n
- Windows and Linux browsers: CTRL + F5<\/strong><\/li>\n
- Apple Safari: SHIFT <\/strong>+ Reload<\/strong> toolbar button<\/li>\n
- Chrome and Firefox for Mac: CMD + SHIFT <\/strong>+ R<\/strong><\/li>\n<\/ul>\n
2. Give us two pieces of vital information:<\/h5>\n
- \n
- The full<\/strong> URL of the page where the problem is taking place.
\nex: http:\/\/www-staging.bu.edu\/cas\/about<\/em>
\nor: http:\/\/www.bu.edu\/cas\/wp-admin\/post.php?post=14024&action=edit<\/em><\/li>\n- Their system & browser information. Sometimes bugs can crop that only happen in certain browsers. Tell the client to visit http:\/\/whatsmybrowser.org\/<\/a>\u00a0 and then send us the URL in the box. This will tell us what their system and browser is so we can test the bug properly<\/li>\n<\/ol>\n
![\"\"](\"\/marcom-team\/files\/2024\/08\/whatsmybrowser-1-636x457.png\")
<\/p>\n","protected":false},"excerpt":{"rendered":"Sometimes clients report bugs in the sites we build. Unfortunately, “it doesn’t work” or “I get an error” isn’t usually enough information to find and resolve a problem. We don’t send code to staging or live sites without having tested it in development (nm) already. Yes, sometimes things may not be finished (styled or functional) […]<\/p>\n","protected":false},"author":12906,"featured_media":0,"parent":689,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/pages\/2337"}],"collection":[{"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/users\/12906"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/comments?post=2337"}],"version-history":[{"count":3,"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/pages\/2337\/revisions"}],"predecessor-version":[{"id":3631,"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/pages\/2337\/revisions\/3631"}],"up":[{"embeddable":true,"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/pages\/689"}],"wp:attachment":[{"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/media?parent=2337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- Their system & browser information. Sometimes bugs can crop that only happen in certain browsers. Tell the client to visit http:\/\/whatsmybrowser.org\/<\/a>\u00a0 and then send us the URL in the box. This will tell us what their system and browser is so we can test the bug properly<\/li>\n<\/ol>\n
- Apple Safari: SHIFT <\/strong>+ Reload<\/strong> toolbar button<\/li>\n