{"id":2069,"date":"2024-08-10T15:17:45","date_gmt":"2024-08-10T19:17:45","guid":{"rendered":"http:\/\/sites.bu.edu\/marcom-team\/?page_id=2069"},"modified":"2025-08-08T11:07:41","modified_gmt":"2025-08-08T15:07:41","slug":"account-access","status":"publish","type":"page","link":"https:\/\/sites.bu.edu\/marcom-team\/onboarding\/software-hardware\/account-access\/","title":{"rendered":"Account Access"},"content":{"rendered":"

There are many types of account access you may need. Access can generally be obtained by filing a help ticket<\/a> with your Kerberos<\/a> user name along with the type of access you need. For the others that have a LKO<\/strong> (Last Known Owner), they should be contacted directly.<\/p>\n

Common Access<\/h3>\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Item<\/th>\nSpecifically<\/th>\nWho Needs It<\/th>\nHow to Get It<\/th>\n<\/tr>\n<\/thead>\n
Shared File Server<\/td>\n`smb:\/\/gpnas.bu.edu\/mc`<\/td>\nEveryone<\/td>\nFile a ticket<\/td>\n<\/tr>\n
Adobe Creative Cloud<\/td>\nIS&T\u2019s Creative Cloud Team<\/td>\nDesigners, Developers<\/td>\nFile a ticket.
\nCan name LKO: Jerry Dreiss if necessary<\/td>\n<\/tr>\n
Google Apps<\/td>\nGoogle Drive Access<\/td>\nEveryone<\/td>\nFollow along yourself<\/a><\/td>\n<\/tr>\n
Google Team Drive<\/td>\nInteractive Design team drive, other specific team drives as necessary. Manager access for managers, content manager access for everyone else.<\/td>\nEveryone<\/td>\nPMs, ACDs & Directors<\/td>\n<\/tr>\n
Cumulus<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Slack<\/td>\nThe “buweb” organization<\/td>\nEveryone<\/td>\nPMs, ACDs & Directors<\/td>\n<\/tr>\n
ActiveCollab<\/td>\n<\/td>\nEveryone<\/td>\nAEs and PMs<\/td>\n<\/tr>\n
Add to Email Distribution Lists<\/a><\/td>\n<\/td>\n<\/td>\nSee link<\/td>\n<\/tr>\n
Deep Archive<\/td>\nsmb:\/\/gpnas.bu.edu\/mc\/GROUPS\/Projects\/_Deep Archive<\/td>\nEveryone<\/td>\nStudio, Emily, Trish, Nelia<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

ID-Specific Access<\/h3>\n

Note<\/strong>: IS&T has created a New Web Team Member Form<\/a> we can fill out for some easier access requests. More on what all that satisfies on the below items to be defined soon.<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n
Item<\/th>\nSpecifically<\/th>\nWho Needs It<\/th>\nHow to Get It<\/th>\n<\/tr>\n<\/thead>\n
CodeClimate<\/td>\nID Designers team for designers, ID Developers team for developers. See teams here<\/a><\/td>\nDesigners\/Developers<\/td>\nLKOs: Ashley,\u00a0 Jon D.<\/td>\n<\/tr>\n
ServiceNow<\/td>\nThe “MarCom” service group + the “ID Partner” designation<\/td>\nID Folks<\/td>\nFile a ticket<\/td>\n<\/tr>\n
Google Analytics<\/td>\n<\/td>\n<\/td>\nFile a ticket<\/td>\n<\/tr>\n
Network-wide access to WordPress (Production, Staging, Sandboxes)<\/td>\nDevelopers get “Super Admin”;
\nOthers get “ID Admin”<\/td>\n		Everyone<\/td>\nLKO: Steve, or File a ticket<\/td>\n<\/tr>\n
SSH access<\/td>\n`ist-wp-app-dv_0*.bu.edu`
\n`ist-wp-app-pr_0*.bu.edu`
\n`ist-wp-bld-pr01.bu.edu`<\/td>\n		Developers<\/td>\nFile a ticket<\/td>\n<\/tr>\n
SFTP Access<\/td>\n`ist-wp-app-dv0*.bu.edu` for theme development<\/p>\n

`webdev.bu.edu` for static files, specifically the directory `\/w\/e\/webteam`<\/p>\n

ensure they belong to the `wpcms,wpcmsadm,wpcmscode` groups<\/td>\n

ID Designers, Developers, Creative Directors<\/td>\nFile a ticket<\/td>\n<\/tr>\n
Deploy Tool<\/td>\nBoth the GUI and the Command Line Tool<\/td>\nDevelopers<\/td>\nLKO: Inder, File a ticket<\/td>\n<\/tr>\n
Add to the `BU-IST` GitHub organization<\/td>\nRecommended to create a new GitHub account just for BU<\/td>\n<\/td>\nLKO: ID Leadership, Devs, or IS&T<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Account Management Access<\/h3>\n\n\n\n\n
Item<\/td>\nSpecifically<\/td>\nWho Needs It<\/td>\nHow to Get It<\/td>\n<\/tr>\n
Creative Services Billing System<\/a><\/td>\nhttps:\/\/appnet.bu.edu\/creative\/<\/td>\nAll Account Executives<\/td>\nLKO: Trish<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Print Design Access<\/h3>\n\n\n\n\n\n\n
Item<\/td>\nSpecifically<\/td>\nWho Needs It<\/td>\nHow to Get It<\/td>\n<\/tr>\n
Adobe Creative
\nCloud<\/td>\n		IS&T Creative Cloud Team<\/td>\nDesigners, Studio<\/td>\nEmily maintains info on licenses,
\narranges thru Jerry Dreiss at IS&T. If IS&T requests an ISR, email Michelle Machado and copy Trish with the amount the ISR needs to be, and ask for it to be sent from Interactive Design to IS&T Help Center, with a note on who it’s for.<\/td>\n<\/tr>\n
Font Explorer<\/td>\nFont Explorer V<\/td>\nDesigners, Studio<\/td>\nEmily\/Wellington<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

There are many types of account access you may need. Access can generally be obtained by filing a help ticket with your Kerberos user name along with the type of access you need. For the others that have a LKO (Last Known Owner), they should be contacted directly. Common Access Item Specifically Who Needs It […]<\/p>\n","protected":false},"author":12906,"featured_media":0,"parent":2053,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/pages\/2069"}],"collection":[{"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/users\/12906"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/comments?post=2069"}],"version-history":[{"count":5,"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/pages\/2069\/revisions"}],"predecessor-version":[{"id":3700,"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/pages\/2069\/revisions\/3700"}],"up":[{"embeddable":true,"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/pages\/2053"}],"wp:attachment":[{"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/media?parent=2069"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}