{"id":1254,"date":"2024-07-31T10:39:23","date_gmt":"2024-07-31T14:39:23","guid":{"rendered":"https:\/\/sites.bu.edu\/marcom-team\/?page_id=1254"},"modified":"2025-08-14T09:45:05","modified_gmt":"2025-08-14T13:45:05","slug":"client-resource-ecosystem","status":"publish","type":"page","link":"https:\/\/sites.bu.edu\/marcom-team\/departments\/account-management\/client-resource-ecosystem\/","title":{"rendered":"Client Resource Ecosystem"},"content":{"rendered":"<div class=\"responsive-table\">\n<p><strong>Marketing Design Resources<\/strong><\/p>\n<table class=\"table-striped\">\n<thead>\n<tr>\n<th style=\"text-align: center;\"><strong>Client Facing-Public<\/strong><\/th>\n<th style=\"text-align: center;\"><strong>Client Facing &#8211; Through AE<\/strong><\/th>\n<th style=\"text-align: center;\"><strong>Internal Only<\/strong><\/th>\n<\/tr>\n<tr>\n<th style=\"text-align: center;\"><em>These are resources that anyone can access anytime, however we may use them in our communications if it applies to a client request.<\/em><\/th>\n<th style=\"text-align: center;\"><em>These resources are only available through an Account Executive and are shared based on the client or project need.<\/em><\/th>\n<th style=\"text-align: center;\"><em>These resources are for Account Executives to assist in their client communications, however they are not documents we would share.<\/em><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<th colspan=\"3\" style=\"text-align: center;\"><strong>General Marcom Resources<\/strong><\/th>\n<\/tr>\n<tr>\n<td><strong>Resource:<\/strong> <a href=\"https:\/\/www.bu.edu\/marcom\/our-expertise\/strategy-design\/\">Strategy &amp; Design Page<\/a><br \/>\n<strong>Location:<\/strong> Marcom Website<\/td>\n<td><strong>Resource:<\/strong> Creative Services Overview Deck <em>(not currently available)<\/em><br \/>\n<strong>Location:<\/strong> Creative Services Google Drive<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><strong>Resource:<\/strong> Creative Services Presentation Template <em>(not currently available)<\/em><br \/>\n<strong>Location:<\/strong> Creative Services Google Drive<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<th colspan=\"3\" style=\"text-align: center;\"><strong>Brand Resources<\/strong><\/th>\n<\/tr>\n<tr>\n<td><strong>Resource:<\/strong> <a href=\"https:\/\/www.bu.edu\/brand\/\">Brand Guidelines<\/a><br \/>\n<strong>Location:<\/strong> Brand Website<\/td>\n<td><\/td>\n<td><strong>Resource:<\/strong> <a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1CMeF1_Z4YWRcxFjVQscbXTqu1ODrl_htUHWiPUubLZc\/edit#gid=0\">Style Guides + Wordmarks<\/a><br \/>\n<strong>Location:<\/strong> Creative Services Google Drive<br \/>\n<strong>Notes:<\/strong> Maintained by Maureen, this grid tracks exceptions\/approved wordmarks and known style guides<\/td>\n<\/tr>\n<tr>\n<td><strong>Resource:<\/strong> <a href=\"https:\/\/www.bu.edu\/brand\/files\/2021\/01\/BrandQuickGuide_FINAL.pdf\">Quick Guide<\/a><strong><br \/>\nLocation: <\/strong>Brand Website<\/td>\n<td><\/td>\n<td><strong><\/strong><\/td>\n<\/tr>\n<tr>\n<th colspan=\"3\" style=\"text-align: center;\"><strong>Working With Creative Services Resources<\/strong><\/th>\n<\/tr>\n<tr>\n<td><strong>Resource:<\/strong> <a href=\"https:\/\/www.bu.edu\/marcom\/work-with-us\/faqs\/\">FAQ Page<\/a><br \/>\n<strong>Location:<\/strong> Marcom Website<\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><strong>Resource:<\/strong> <a href=\"https:\/\/www.bu.edu\/marcom\/commercial-printing\/recommended-printers\/\">Recommended Printers<\/a><br \/>\n<strong>Location:<\/strong> Marcom Website<\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<th colspan=\"3\" style=\"text-align: center;\"><strong>Billing Resources<\/strong><\/th>\n<\/tr>\n<tr>\n<td><\/td>\n<td><strong>Resource:<\/strong> <a href=\"https:\/\/docs.google.com\/document\/d\/1p4PMV93bgJJ2wEl1tAHQJ6-a0wYX3_pX0o-DZCPWmt4\/edit\">MD Project Estimate Template<\/a><br \/>\n<strong>Location:<\/strong> Creative Services Google Drive<\/td>\n<td><strong>Resource:<\/strong> Current Rate Sheet <em>(not currently available)<\/em><br \/>\n<strong>Location:<\/strong> Creative Services Google Drive <strong>Notes:\u00a0<\/strong>We have not updated this document\/shared with a client. Assessing if the team wants to use this resource moving forward<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><strong>Resource:<\/strong> <a href=\"https:\/\/docs.google.com\/document\/d\/19JOfwf_t8g2zq4T8F19KChgJWkkrf3BG4za1WWqD5Kc\/edit?usp=drive_link\">Change Order Template<\/a><br \/>\n<strong>Location:<\/strong> Creative Services Google Drive<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><strong>Resource:<\/strong> <a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/10ZHs9ljCCf-xsrDCyz39Z7i7-Lgem8wtlnHVrrVgNZw\/edit#gid=0\">Monthly Invoicing Record<\/a><br \/>\n<strong>Location:<\/strong> Creative Services Google Drive<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<th colspan=\"3\" style=\"text-align: center;\"><strong>Marketing Design Resources<\/strong><\/th>\n<\/tr>\n<tr>\n<td><strong>Resource:<\/strong> <a href=\"https:\/\/www.bu.edu\/marcom\/work-with-us\/faqs\/\">Marketing Design FAQs<\/a><br \/>\n<strong>Location:<\/strong> Marcom Website<\/td>\n<td><strong>Resource:<\/strong> <a href=\"https:\/\/www.dropbox.com\/s\/wr2bz7ikim1m9dq\/Print_PrintProcessOverview_FINAL.pdf?dl=0\">Marketing Design Process Overview Documentation<\/a><br \/>\n<strong>Location:<\/strong> Creative Services Google Drive<br \/>\n<strong>Note:<\/strong> This is outdated and will be updated and documented on the Marcom Documentation site<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><strong>Resource:<\/strong> <a href=\"https:\/\/docs.google.com\/document\/d\/13TIoSYhFOQr7mhaaDHPHlN1VO-fAsnnPS6c6hEdFN64\/edit?usp=sharing\">Marketing Design Intake Document<\/a><br \/>\n<strong>Location:<\/strong> Creative Services Google Drive<br \/>\n<strong>Note:<\/strong> Rob is looking to make updates to this form<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><strong>Resource:<\/strong> <a href=\"https:\/\/docs.google.com\/document\/d\/14TTAfm_6KpGgUyt18QMYyLHwd_ed8NQ4zDKPh_M8UMM\/edit\">Creative Brief Template<\/a><br \/>\n<strong>Location:<\/strong> Creative Services Google Drive<br \/>\n<strong>Note:<\/strong> When this is ready to be sent to the client to review, it should be sent as a PDF<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><strong>Resource:<\/strong> <a href=\"https:\/\/www.dropbox.com\/s\/g7ut3deqjswd20s\/Print_ManuscriptGuidelines_FINAL.docx?dl=0\">Manuscript Guidelines<\/a><br \/>\n<strong>Location:<\/strong> Dropbox<br \/>\n<strong>Note:<\/strong> This should be sent to the client as a word document so that they can use it to develop their content<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><strong>Resource:<\/strong> <a href=\"https:\/\/docs.google.com\/presentation\/d\/1Emm50_kITOWNSHs5XKHA65jN9I-v7CtqnGmZPdgB278\/edit#slide=id.g28d9abfa8ca_0_6\">Client Feedback Guideline Slides<\/a><br \/>\n<strong>Location:<\/strong> Creative Services Google Drive<br \/>\n<strong>Note:<\/strong> These should only be shared as part of a presentation deck or save particular slides based on the phase of the process that you are in<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td colspan=\"3\" style=\"text-align: center;\"><strong>Interactive Design Resources<\/strong><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><strong>Resource:<\/strong>\u00a0<a href=\"https:\/\/drive.google.com\/drive\/folders\/1XJZpvNj0FrZ5mmxqTutYkLre9ET0xwR8?usp=drive_link\">SOW Templates<\/a><br \/>\n<strong>Location:<\/strong>\u00a0Creative Services Google Drive<br \/>\n<strong>Note:<\/strong>\u00a0All SOW templates can be found in this folder.<\/td>\n<td><strong>Resource:\u00a0<\/strong><a href=\"https:\/\/docs.google.com\/presentation\/d\/1O9VQr1mXfTZ0jW5k1exE9LwDVEMUkQ9p3BlgNFBrtrI\/edit#slide=id.g247c8eecc67_0_13\">Stakeholder Planning For Website Projects<\/a><br \/>\n<strong>Location:\u00a0<\/strong>Creative Services Google Drive<br \/>\n<strong>Note:\u00a0<\/strong>Pam needs to move this into the shared CS Drive<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><strong>Resource:\u00a0<\/strong>Interactive Design Product 101 Presentation<br \/>\n<strong>Location:\u00a0<\/strong>Creative Services Google Drive<br \/>\n<strong>Note:\u00a0<\/strong>A deck that gives an overview of the products we offer would be a good step for us to take following an intake meeting and during our project planning phase.<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><strong>Resource:\u00a0<\/strong><a href=\"https:\/\/docs.google.com\/presentation\/d\/1ROnUwCuxBAVH2qEuzioSx_zTKeh-UWqx80ePe5xdqYM\/edit?usp=sharing\">Website Proces Overview Deck<\/a><br \/>\n<strong>Location:\u00a0<\/strong>Creative Services Google Drive<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><strong>Resource:\u00a0<\/strong>Analytics\/SEO Overview of Offerings<br \/>\n<strong>Location:\u00a0<\/strong>Creative Services Google Drive<br \/>\n<strong>Note:\u00a0<\/strong>Laura to check with Sina\/David for the most up-to-date version of this deck before linking.<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><strong>Resource:\u00a0<\/strong><a href=\"https:\/\/docs.google.com\/document\/d\/1pnrWNd3pU2uUHgO2YHQFoKdQ9bjK_4eT60eAPW-462g\/edit\">ID Client Preliminary Project Details Template<\/a><br \/>\n<strong>Location:\u00a0<\/strong>Creative Services Google Drive<br \/>\n<strong>Note:\u00a0<\/strong>This is on Laura&#8217;s process pipeline list to review for minor updates.<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><strong>Resource:\u00a0<\/strong><a href=\"https:\/\/docs.google.com\/presentation\/d\/15kFGPLIxw6u075QjVgVNfctzaNcKChLrTDvmkb_kKPw\/edit#slide=id.g1a4ccf0ab1_2_0\">Content Introduction\/Kickoff Deck Template<\/a><br \/>\n<strong>Location:\u00a0<\/strong>Creative Services Google Drive<br \/>\n<strong>Note:\u00a0<\/strong>This presentation happens in conjunction with delivering the Keep\/Delete sheet.<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><strong>Resource:\u00a0<\/strong>Working With an Outside Website Vendor<br \/>\n<strong>Location:\u00a0<\/strong>Creative Services Google Drive<br \/>\n<strong>Note:\u00a0<\/strong>TBD, language being developed through Lisa\/Jon. Considering a format similar to the direct booking page on the marcom site for photo.<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td colspan=\"3\" style=\"text-align: center;\"><strong>Photography Resources<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Resource:\u00a0<\/strong><a href=\"https:\/\/www.dropbox.com\/s\/bt74vcubzb03n8l\/Photo_Cumulus-How%20to%20Search_FINAL.pdf?dl=0\">How to Search in Cumulus<\/a><br \/>\n<strong>Location: <\/strong>MarCom Website<br \/>\n<strong>Note:\u00a0<\/strong>This is on the FAQ page<\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><strong>Resource:\u00a0<\/strong><a href=\"https:\/\/www.bu.edu\/marcom\/work-with-us\/faqs\/event-photography-booking\/\">Direct Booking &#8211; Events<\/a><br \/>\n<strong>Location: <\/strong>MarCom Website<\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><strong>Resource:\u00a0<\/strong><a href=\"https:\/\/wpdocs.bu.edu\/glossary\/\">Interactive Design Glossary of Terms<\/a><br \/>\n<strong>Location: <\/strong>Responsive Framework Documentation Site<br \/>\n<strong>Note: <\/strong>Is this up to date? Is this the right section?<\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><strong>Resource:\u00a0<\/strong><a href=\"https:\/\/www.bu.edu\/marcom\/work-with-us\/faqs\/headshot-photography-booking\/\">Direct Booking &#8211; Headshots<\/a><br \/>\n<strong>Location: <\/strong>MarCom Website<\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><strong>Resource:\u00a0<\/strong><a href=\"https:\/\/www.dropbox.com\/s\/x8umrs8j057milq\/Photo_Sample_headshot%20schedule_FINAL.pdf?dl=0\">Direct Booking &#8211; Headshots 20 minute template<\/a><br \/>\n<strong>Location: <\/strong>MarCom Website<br \/>\n<strong>Note:\u00a0<\/strong>This should be added to the Direct Booking &#8211; Headshots page as a link.<\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><strong>Resource:\u00a0<\/strong><a href=\"https:\/\/www.dropbox.com\/s\/xojlgg17apg29yp\/Photo_Sample_headshot%20schedule_hair-makeup_FINAL.pdf?dl=0\">Direction Booking &#8211; Headshots 30 minutes template<\/a><br \/>\n<strong>Location: <\/strong>MarCom Website<br \/>\n<strong>Note:<\/strong>This should be added to the Direct Booking &#8211; Headshots page as a link.<\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><strong>Resource:\u00a0<\/strong><a href=\"https:\/\/www.bu.edu\/marcom\/files\/2023\/07\/Photo_Photo_Release_Form_FINAL.pdf\">Photo Release Form<\/a><br \/>\n<strong>Location: <\/strong>MarCom Website<\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><strong>Resource:\u00a0<\/strong>Printable &#8220;Photography Being Taken at Event&#8221; Signage Template<br \/>\n<strong>Location: <\/strong>MarCom Website<br \/>\n<strong>Note:\u00a0<\/strong>TBA in development<\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td colspan=\"3\" style=\"text-align: center;\"><strong>Campus Signage &amp; Advertising Resources<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Resource:\u00a0<\/strong><a href=\"https:\/\/www.bu.edu\/marcom\/work-with-us\/warren-towers-display\/\">Warren Towers Digital Signage Request<\/a><strong><br \/>\nLocation: <\/strong>MarCom Website<strong><br \/>\n<\/strong><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><strong>Resource:\u00a0<\/strong><a href=\"https:\/\/www.bu.edu\/transportation\/bus\/advertising-on-the-bus\/\">Advertising on the Bus<\/a><strong><br \/>\nLocation: <\/strong>MarCom Website<strong><br \/>\n<\/strong><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><strong>Resource:\u00a0<\/strong><a href=\"https:\/\/teams.microsoft.com\/l\/team\/19%3ae8384940851c4f30b1de4fe275719fa5%40thread.skype\/conversations?groupId=a7f04ea8-99ba-430d-9c5b-a81f9d204f7d&amp;tenantId=d57d32cc-c121-488f-b07b-dfe705680c71\">Digital Signage Teams Channel<\/a><strong><br \/>\nLocation: <\/strong>MarCom Website<strong><br \/>\n<\/strong><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td colspan=\"3\" style=\"text-align: center;\"><strong>Project 101 Documents<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Resource:\u00a0<\/strong>TBA<strong><br \/>\nLocation: <\/strong>Creative Services Google Drive<strong><br \/>\n<\/strong><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><strong>Resource:\u00a0<\/strong>TBA<strong><br \/>\nLocation: <\/strong>Creative Services Google Drive<\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td><strong>Resource:\u00a0<\/strong>TBA<strong><br \/>\nLocation: <\/strong>Creative Services Google Drive<\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Marketing Design Resources Client Facing-Public Client Facing &#8211; Through AE Internal Only These are resources that anyone can access anytime, however we may use them in our communications if it applies to a client request. These resources are only available through an Account Executive and are shared based on the client or project need. These [&hellip;]<\/p>\n","protected":false},"author":14057,"featured_media":0,"parent":193,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/pages\/1254"}],"collection":[{"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/users\/14057"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/comments?post=1254"}],"version-history":[{"count":27,"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/pages\/1254\/revisions"}],"predecessor-version":[{"id":3771,"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/pages\/1254\/revisions\/3771"}],"up":[{"embeddable":true,"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/pages\/193"}],"wp:attachment":[{"href":"https:\/\/sites.bu.edu\/marcom-team\/wp-json\/wp\/v2\/media?parent=1254"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}