Account Access
There are many types of account access you may need. Access can generally be obtained by filing a help ticket with your Kerberos user name along with the type of access you need. For the others that have a LKO (Last Known Owner), they should be contacted directly.
Common Access
| Item | Specifically | Who Needs It | How to Get It |
|---|---|---|---|
| Shared File Server | `smb://gpnas.bu.edu/mc` | Everyone | File a ticket |
| Adobe Creative Cloud | IS&T’s Creative Cloud Team | Designers, Developers | File a ticket. Can name LKO: Jerry Dreiss if necessary |
| Google Apps | Google Drive Access | Everyone | Follow along yourself |
| Google Team Drive | Interactive Design team drive, other specific team drives as necessary. Manager access for managers, content manager access for everyone else. | Everyone | PMs, ACDs & Directors |
| Cumulus | |||
| Slack | The “buweb” organization | Everyone | PMs, ACDs & Directors |
| ActiveCollab | Everyone | AEs and PMs | |
| Add to Email Distribution Lists | See link | ||
| Deep Archive | smb://gpnas.bu.edu/mc/GROUPS/Projects/_Deep Archive | Everyone | Studio, Emily, Trish, Nelia |
ID-Specific Access
Note: IS&T has created a New Web Team Member Form we can fill out for some easier access requests. More on what all that satisfies on the below items to be defined soon.
| Item | Specifically | Who Needs It | How to Get It |
|---|---|---|---|
| CodeClimate | ID Designers team for designers, ID Developers team for developers. See teams here | Designers/Developers | LKOs: Ashley, Jon D. |
| ServiceNow | The “MarCom” service group + the “ID Partner” designation | ID Folks | File a ticket |
| Google Analytics | File a ticket | ||
| Network-wide access to WordPress (Production, Staging, Sandboxes) | Developers get “Super Admin”; Others get “ID Admin” |
Everyone | LKO: Steve, or File a ticket |
| SSH access | `ist-wp-app-dv_0*.bu.edu` `ist-wp-app-pr_0*.bu.edu` `ist-wp-bld-pr01.bu.edu` |
Developers | File a ticket |
| SFTP Access | `ist-wp-app-dv0*.bu.edu` for theme development
`webdev.bu.edu` for static files, specifically the directory `/w/e/webteam` ensure they belong to the `wpcms,wpcmsadm,wpcmscode` groups |
ID Designers, Developers, Creative Directors | File a ticket |
| Deploy Tool | Both the GUI and the Command Line Tool | Developers | LKO: Inder, File a ticket |
| Add to the `BU-IST` GitHub organization | Recommended to create a new GitHub account just for BU | LKO: ID Leadership, Devs, or IS&T |
Account Management Access
| Item | Specifically | Who Needs It | How to Get It |
| Creative Services Billing System | https://appnet.bu.edu/creative/ | All Account Executives | LKO: Trish |
Print Design Access
| Item | Specifically | Who Needs It | How to Get It |
| Adobe Creative Cloud |
IS&T Creative Cloud Team | Designers, Studio | Emily maintains info on licenses, arranges thru Jerry Dreiss at IS&T. If IS&T requests an ISR, email Michelle Machado and copy Trish with the amount the ISR needs to be, and ask for it to be sent from Interactive Design to IS&T Help Center, with a note on who it’s for. |
| Font Explorer | Font Explorer V | Designers, Studio | Emily/Wellington |