10Up & Vendor Partner Access

Setting up access for a vendor partner is a simpler process than for a new ID team member.

Here’s what you should do.

  • As soon as humanly possible, do the following:
    • Request a new Guest Affiliate account. An example of an affiliate account request for ServiceNow is in RITM0018361. This gives you the BU email.
      • Before you begin, you must have 4 mandatory pieces of information
        • Full Name
        • Personal Email Address (this is usually their vendor partner email address)
        • Date of Birth
        • Have they EVER had any affiliation with BU before (did they apply, did they take a class, have they ever used Wi-Fi on campus, did they work here before, ever?). If YES, do they know their BUID?
      • URL: https://www.bu.edu/help/tech/accounts/
      • Choose Guest > Then select if you are establishing a NEW account, or if you need to extend/change an account, select the “change” option
      • Fill out the form, per the instructions below:
        • Affiliation = Temp Help
        • Assignment begin and end dates = Per contract or SOW engagement
        • Sponsor = choose option that most applies (you will normally be the sponsor of this person – meaning you are certifying that this is a real human being we are allowing to work within our environment!)
        • How will they be paid = 1st option (by another institution)
        • Will they be in a lab? = NO
        • Does affiliate have a BUID? (Chances are they do not)
        • Does person have affiliation with BU? (Chances are they do not)
        • Enter personal details  = Name, Email, DOB, and Telephone (if you have it)
        • Access = Build Your Own Computing Profile (most contractors will need the following set)
          • Google Apps (allows them to use our Google Drives/Apps)
          • Wireless (in the event any of us ever needs to be on campus, having this already preselected will save loads of headache)
          • Exchange/Office365 > Why? Access to Calendaring purposes
        • VPN = YES
        • Agreements: Mark your agreements
      • Hit submit!
        • This process will kick off an automated email to the vendor partner. This person must take the next step to create their own account.
        • Once our partner has created their account, you will be notified via email – usually within 6 hours; and the automated account / affiliation setup process will begin
        • Entire process takes less than 24 hours (faster if your partner is quick about it)
    • Ask for the vendor partner’s GitHub username (this is NOT their email!). Notify Ron Yeany that you’ll be using a seat, and add them to GitHub as part of the Web Partners team. If they don’t have a GitHub account yet, they will need to set up a personal account.
      • Send any related documentation to the project at this point.
    • Add the vendor partner to Slack as a single-channel guest, and make sure to add them to the project channel. https://slack.com/help/articles/202518103-Multi-Channel-and-Single-Channel-Guests
  • Once you have a BU email: