Software & Hardware
Your equipment & operating system updates
Your manager will assign you a laptop machine, typically on a four-year upgrade cycle.
BU IS&T manages most machines for automatic security updates. If you handle your own updates and do theme development, wait to update until Responsive Framework is tested with the OS update to avoid build issues.
What do I do if my equipment breaks?
For chargers and small items: contact your department’s operations manager.
For Interactive Design: reach out to Kristen Ibbitson.
For tech issues: file a ticket with IS&T until a dedicated contact is assigned.