Obtaining an Individual Sandbox
If WordPress crashes or there are issues unpacking a repository, Lead Designers should contact Interactive Design’s Director of Development for assistance or to arrange developer support.
Is my work stored/backed up in a Sandbox?
Generally, no. Sandboxes are intended for temporary development areas that can be wiped clean and have a fresh new sandbox anytime is is needed. Just like sandcastles, the ocean, wind, and other elements wash the sandcastles away, but someone always creates new sandcastles!
Rest assured, if you use git for development, your code will be stored in your repository. It is important to push to your repository on GitHub often so your code is backed up in the cloud.
Any data (page content, text, metabox data, images) entered/uploaded to a website in a sandbox is deleted when a clone is run to replicate the production site.
Any code in a development sandbox is overwritten when a deploy is executed.
Sandbox Updating
Sandboxes are synced with Production on the second Tuesday of each month at 8am. All theme and plugin files are replaced, database content is not modified.