{"id":362,"date":"2026-03-11T15:57:09","date_gmt":"2026-03-11T19:57:09","guid":{"rendered":"https:\/\/sites.bu.edu\/cprstore\/?page_id=362"},"modified":"2026-06-09T15:06:19","modified_gmt":"2026-06-09T19:06:19","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/sites.bu.edu\/cprstore\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<script type=\"text\/javascript\">var gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,initializeOnLoaded:function(o){gform.domLoaded&&gform.scriptsLoaded?o():!gform.domLoaded&&gform.scriptsLoaded?window.addEventListener(\"DOMContentLoaded\",o):document.addEventListener(\"gform_main_scripts_loaded\",o)},hooks:{action:{},filter:{}},addAction:function(o,n,r,t){gform.addHook(\"action\",o,n,r,t)},addFilter:function(o,n,r,t){gform.addHook(\"filter\",o,n,r,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,n){gform.removeHook(\"action\",o,n)},removeFilter:function(o,n,r){gform.removeHook(\"filter\",o,n,r)},addHook:function(o,n,r,t,i){null==gform.hooks[o][n]&&(gform.hooks[o][n]=[]);var e=gform.hooks[o][n];null==i&&(i=n+\"_\"+e.length),gform.hooks[o][n].push({tag:i,callable:r,priority:t=null==t?10:t})},doHook:function(n,o,r){var t;if(r=Array.prototype.slice.call(r,1),null!=gform.hooks[n][o]&&((o=gform.hooks[n][o]).sort(function(o,n){return o.priority-n.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==n?t.apply(null,r):r[0]=t.apply(null,r)})),\"filter\"==n)return r[0]},removeHook:function(o,n,t,i){var r;null!=gform.hooks[o][n]&&(r=(r=gform.hooks[o][n]).filter(function(o,n,r){return!!(null!=i&&i!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][n]=r)}});<\/script>\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_18' style='display:none'><form method='post' enctype='multipart\/form-data'  id='gform_18'  action='\/cprstore\/wp-json\/wp\/v2\/pages\/362' data-formid='18' >\n                        <div class='gform-body gform_body'><div id='gform_fields_18' class='gform_fields top_label form_sublabel_below description_below'><div id=\"field_18_1\"  class=\"gfield gfield--type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_18_1\"><label class='gfield_label gform-field-label' for='input_18_1' >What is the Nature of Your Question?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_1' id='input_18_1' class='large gfield_select'  aria-describedby=\"gfield_description_18_1\"  aria-required=\"true\" aria-invalid=\"false\" ><option value='I am looking to make a large order and need to have it processed as a single transaction.' >I am looking to make a large order and need to have it processed as a single transaction.<\/option><option value='I am having trouble accessing a product that I purchased.' >I am having trouble accessing a product that I purchased.<\/option><option value='Other' >Other<\/option><\/select><\/div><div class='gfield_description' id='gfield_description_18_1'>This will help us to direct your question to the correct person.<\/div><\/div><div id=\"field_18_4\"  class=\"gfield gfield--type-textarea gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_18_4\"><label class='gfield_label gform-field-label' for='input_18_4' >Large Order Information<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_4' id='input_18_4' class='textarea large'  aria-describedby=\"gfield_description_18_4\"   aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><div class='gfield_description' id='gfield_description_18_4'>Please list the products you are looking to purchase, as well as the number of copies if multiples are needed. We recommend that this form only be used for orders with 3 or more product listings, as it may take 5 days to fully process while purchasing individually typically takes less than 15 minutes.<\/div><\/div><div id=\"field_18_5\"  class=\"gfield gfield--type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_18_5\"><label class='gfield_label gform-field-label' for='input_18_5' >Preferred Payment Method<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_5' id='input_18_5' class='large gfield_select'  aria-describedby=\"gfield_description_18_5\"  aria-required=\"true\" aria-invalid=\"false\" ><option value='Credit Card' selected='selected'>Credit Card<\/option><option value='Purchase Order' >Purchase Order<\/option><option value='ACH\/Wire Transfer' >ACH\/Wire Transfer<\/option><\/select><\/div><div class='gfield_description' id='gfield_description_18_5'>We ask that you pay by credit card whenever possible. Purchase orders are possible for large orders but may add further processing delays; ACH\/Wire transfers must be discussed on a case-by-case basis.<\/div><\/div><div id=\"field_18_7\"  class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--has-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_18_7\"><label class='gfield_label gform-field-label' for='input_18_7' >Nelnet ID<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_7' id='input_18_7' type='text' value='' class='large' maxlength='8' aria-describedby=\"gfield_description_18_7\"   aria-required=\"true\" aria-invalid=\"false\"   \/> <\/div><div class='gfield_description' id='gfield_description_18_7'>This is the credit card processing number from the bottom of your receipt or on the page with your purchase confirmation. It will allow us to confirm your transaction information.<\/div><\/div><div id=\"field_18_6\"  class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_18_6\"><label class='gfield_label gform-field-label' for='input_18_6' >Product Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_6' id='input_18_6' type='text' value='' class='large' maxlength='200'    aria-required=\"true\" aria-invalid=\"false\"   \/> <\/div><\/div><div id=\"field_18_8\"  class=\"gfield gfield--type-textarea gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_18_8\"><label class='gfield_label gform-field-label' for='input_18_8' >Description of the Issue<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_8' id='input_18_8' class='textarea medium'   maxlength='500'  aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_18_17\"  class=\"gfield gfield--type-textarea gfield--width-full field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_18_17\"><label class='gfield_label gform-field-label' for='input_18_17' >Question Details<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_17' id='input_18_17' class='textarea large'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_18_13\"  class=\"gfield gfield--type-section gsection field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_18_13\"><h3 class=\"gsection_title\">Contact Information<\/h3><\/div><fieldset id=\"field_18_14\"  class=\"gfield gfield--type-name gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_18_14\"><legend class='gfield_label gform-field-label gfield_label_before_complex'  >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_18_14'>\n                            \n                            <span id='input_18_14_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_14.3' id='input_18_14_3' value=''   aria-required='true'     \/>\n                                                    <label for='input_18_14_3' class='gform-field-label gform-field-label--type-sub '>First<\/label>\n                                                <\/span>\n                            \n                            <span id='input_18_14_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_14.6' id='input_18_14_6' value=''   aria-required='true'     \/>\n                                                    <label for='input_18_14_6' class='gform-field-label gform-field-label--type-sub '>Last<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_18_15\"  class=\"gfield gfield--type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_18_15\"><label class='gfield_label gform-field-label' for='input_18_15' >Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_15' id='input_18_15' type='text' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_18_16\"  class=\"gfield gfield--type-phone gfield--width-half field_sublabel_below gfield--has-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_18_16\"><label class='gfield_label gform-field-label' for='input_18_16' >Phone<\/label><div class='ginput_container ginput_container_phone'><input name='input_16' id='input_18_16' type='text' value='' class='large'    aria-invalid=\"false\" aria-describedby=\"gfield_description_18_16\"  \/><\/div><div class='gfield_description' id='gfield_description_18_16'>Entirely optional. 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