Help Issues Topics
Type a keyword in the search box to find information presented, discussed, or offered at the monthly meetings and Slack channels/threads.
- We try to add dates, especially for Slack communications. The naming convention is YYYYMMDD.
- Please note, some of the “Information” entries are paraphrased speaker’s remarks.
| Subject | Type | Information |
|---|---|---|
| Adobe Premiere | Applications | 20180424 meeting presentation by David Charpentier |
| Adobe Creative Cloud – Spark | Applications | 20180323 meeting presentation #2
Introduction to Spark by Tim Brenner (Adobe Spark support page). Best for quickly creating short, informal story-telling or instructional videos. |
| Metrics from MyMedia – Kaltura | Analytics | 20180323 meeting presentation #1
Dan Rabinowitz A great way to indicate whether your videos are engaging, effective, and or interesting. See the IS&T page, “Viewing Analytics” section at the bottom. |
| Audio / Video Recording | Facilities | 20171024 meeting discussion
Training in use of the equipment for both locations is required for first-time users. CRC Mugar Library. Faculty Audio/Video Recording Studio Room 401a. Faculty and staff can use the room. Reservations can be made using the Mugar system as if the room is a book. After a training session, the room can then be reserved for up to 3 hours. MedCampus: Godley Digital Media Studio. The Medical Campus Education Media unit has its own reservation system for the studio. Clarification is needed as to use of this resource but likely it is limited to MedCampus faculty and staff. |
| Accessibility – WordPress | Guidelines | 20171024 meeting Ron Yeany: Maintaining accessible content
Mend broken links to help keep pages accessible and improve SEO. Request a “link check” at least once a year from IS&T Help or ithelp@bu.edu. A utility crawls through entire web site for broken links. |
| Hosting | Tool | 20171024 meeting Ron Yeany: Incorporating videos in web pages
|
| TSG VCS | Feedback | 20171024 meeting Kilachand CILSE, Jennifer Rogers: appreciates that meetings are held regularly |
| Accessibility – Captioning | Best Practice | Slack 20171004 @Jennifer Rogers #imagedescription: “… captioning/tagging images to meet accessibility needs. My husband used to work on accessibility for ebooks at Penguin books and his advice was that it’s not always about writing exactly what the picture is, but what it is in context to help the visually impaired person make sense of it as a whole. So for example – if you have a PDF with regulations and a picture of a stop sign, it’s less useful to tag it as ‘stop sign’ and instead put something like ‘sign indicating activities not to do’. That’s a pretty clunky example, but hopefully it makes sense!” |
| Accessibility – Captioning | Guidelines | Slack 20171004 @crobin #imagedescription: National Center on Accessible Media |
| Accessibility – Evaluation | Tool | Slack 20170926 @yaptenco #wave: WAVE Web Accessibility Evaluation Tool |
| Innovation in Teaching | Keynote | Amber Navarre 20170926 Teaching with Technology 2017 Teaching Chinese with Everyday Technology “Language teachers teach language, we don’t teach technology,” she says. “So we should use free technology and easy technology. We don’t have to be computer geeks, but we can embrace what technology brings us.” |
| Camtasia – Quiz | User Help | Slack 20170923 @cassier @wstewart @yaptenco: “I have a video with quiz I am using in a course. I want to use it in a second course this semester. I post these through the Kaltura tool to select from my gallery in Blackboard. Can I make a copy in My Media?” |
| MyMedia Kaltura | Tool | 20170926 Dr. Christine Leider MyMedia Launch Experimenting with MyMedia as an Instructional Tool |
| Accessibility – Website Images, alt text | Guidelines | 20170921 VCS meeting Mugar Library J-Jay Araullo: Distance Education is constantly debating how to provide alt text to describe images including for screen readers that will be helpful and useful not just in the present but in a future when Blackboard or another platform is not limited to desktops but can be accessed on mobile devices. |
| Accessibility – Captioning | Q&A | 20170921 VCS meeting Mugar Library J-Jay Araullo: Captioning of third-party videos
[Referred to OGC as guidance is specific to each case.] |
| Capture | Apple iOS11 | Slack 20170607 @kenith: “Apple is rolling out screen capture for iPhone. Yes, the iOS 11 is going to let you capture you phone screen. Forget the computer, microphone, recording software etc. for recording a flip classroom video. Just throw your PowerPoint on Google Drive and voila! you’ll be able to narrate and record your lecture video. If you are playing a video on YouTube or any other video site, you’ll be able to make snippets right on your phone. Very Exciting!” |
| Accessibility – Captioning, copyright | Q&A | 20170726 meeting MedCampus Dr. Cassie Ryan and Lorre Wolf:
(44:36) Is live transcription sufficient for captioning? Some elements are not captured. Remote cart is for conversation and participation. Run Youtube third party videos through MyMedia/Kaltura. (47:21) Copyright: Captioning a third-party video is allowed for the use of an individual who has a disability. [Referred to OGC as guidance is specific to each case.] (48:27) Cost: There is no institutional funding for (captioning), this is the responsibility of departments and units to fund for themselves… (48:35) RFP: to get lowest possible rate for hands on captioning |
| Accessibility – Captioning | Guidelines | 20170726 meeting MedCampus Lorre Wolf: “What should you caption? Ideally, caption everything that is instructional media.” She goes on to talk about how realistically, establishing priorities will help BU faculty and staff manage with available resources.
Captioning is REQUIRED (43:38) for “a class that has an individual (student, faculty, staff, or guest) with a disability who requires captioning for their access.” Caption everything prior to being shown or made available to the class. Captioning is ENCOURAGED for:
(53:15) Availability of captioned materials does not excuse students from attending class. |
| Accessibility – Captioning | Guidelines | 20170726 meeting MedCampus Lorre Wolf:
|
| Accessibility – Captioning | Comment | 20170726 meeting MedCampus (55:53) Jody Walker: “some of your strongest advocates can be the librarians” |
| Accessibility – Captioning | Guidelines | 20170726 meeting MedCampus
(57:52) Dr. Wayne La Morte, universal design and again at (1:01:32) project DLI (approved in 2017) and Domenic Screnci on universal design for WordPress that is user-friendly for creating learning modules (59:55) Jana Mulkern, WordPress responsive framework |
| Accessibility – Captioning | Task | 20170726 meeting MedCampus (1:02:27) Lorre Wolf: 12-15 different groups working on accessibility. Can the VCS find out and connect those across the BU community who are working on accessibility? |
| Accessibility – Captioning | Best Practice | Slack 20170524 @crobin #webaim: Captions on campus with Jared Smith WEBAIM |
| Accessibility – Captioning | Best Practice | Slack 20170523 @crobin: VSG Caption Accessibility |
| Slack | Tutorial | Slack 20170512 @wstewart: Slack Youtube channel |
The list of subjects and keywords categories, so far:
| Accessibility | Adobe | Apple | Blackboard | BUniverse | Camtasia | caption | capture | digital | Echo360 |
| host | Kaltura | MyMedia | platform | Slack | Storyline | streaming | Techsmith | video | |
| Word (Micrsoft | WordPress | Youtube |