Emergency Risk Communication – Western MA location

Risk-Communication-Course-ListingFebruary 6th, 2019 at Southampton Town Hall.

This is an in-person class.

View the flyer

To Register, click this link and send your contact details (name, email, position and phone number to contact in case of inclement weather) in the email


Course Description: 

Communicating effectively about risk is a critical part of managing crises. Public health and healthcare professionals often need to communicate complex messages about potential threats and protective actions to the community as well as staff, patients, and families. This course will develop skills necessary for creating effective messages as well as strategies for understanding the needs of various target audiences and selecting appropriate messengers. The course is designed to serve as a bridge between basic training in risk communication and courses available for specific Public Information Officer training. The course will build the skills that anyone involved in emergency management needs to be an effective part of a risk communication team.

Learning Objectives:

  • Determine what is risk communication and why it is important
  • List common reactions exhibited by the public during emergencies and how this impacts message development
  • Explain importance of planning communication strategies prior to an event
  • Define criteria that assist in development of effective communication strategies
  • Practice applying course concepts to case studies

Target Audiences:

Allied health professionals, EMTs, health facility administrators, mental health professionals,  physicians, public health professionals, registered nurses

Contact hours will be offered for this training.

This course was developed jointly by the DelValle Institute for Emergency Preparedness and the Local Public Health Institute of Massachusetts.